[Resolved]  Shopping. Indiatimes.com — item not delivered after successful payment

Address:Jamnagar, Gujarat

i placed an order of MICROMAX A110 CANVAS2 on[protected], payment has made by credit card after confirming item available at their seller stores, and after successful payment mobile is to be shipped on or before[protected],
Order ID: [protected] Shipping Address
The shipping address was saved as "RV GOHIL"
Name: RV GOHIL 273, ROYAL PUSHPA PARK, ON 80 FEET ROAD, OPP: RAJ
CHAMBERS, KHODIYAR COLONY,
City: JAMNAGAR , State: GUJARAT , Pin: 361006 INDIA
Contact Number: [protected]
Order Date: 13 Jan 2013
Order Total: Rs. 10549/-
Order Item ID Product Name Price :Micromax Superfone Canvas 2 A110 (White) (inclusive of shipping)
00001 10549 1 10549
Expected delivary date :25 Jan 2013
But i was informed that due to unavalibilty of MICROMAX A110 CANVAS2, seller will send it on[protected], till date i did not recieved my moble handset and today i have been told that they are cancelling my order and refund the amount (Rs. 10549.00) i paid after a week, for your honours kind information at ahmedabad, rajkot said MOBILE HANDSAT easily avilable but at littel more cost (Rs. 11xxx/-), now what i have to do ? because they kept my money for 3 to 4 week, and refund it after a week, so it is almost a month duration,
So i kindly request you to consider my compalint and instruct what i have to do for justice ?
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Gohil,

Greetings from Indiatimes Shopping.

We are extremely sorry for the delay in delivering your order. We have taken a note of the matter and we promise to escalate it on a top priority note. Please wait for an update from our team regarding the matter.

Thanks,

Indiatimes Shopping
Dear Mr. Gohil,

This is to inform you that your order has been cancelled from our side on 1st February due to non availability of stock and a refund for the has also been processed. We apologise once again for the trouble and hope to have another chance of serving you in future.

Thanks,

Indiatimes Shopping

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