[Resolved] Shopping. Indiatimes.com — No follow up after 21 days also. | |||
Order No:[protected] Sub-order No:00001 Issue Type:Complaint Sub-Issue Type:Replacement Problem Area:Damaged Delivery Resolution Date:Feb 2, 2013 Case Status:Under Process Case Creation Date:Jan 17, 2013 11:13 PM Description: I have received parcel on :Jan 17, but my bad as glass of wall clock with broken received. I had not expected this. Please let me know what to next. thanks, Chandresh [protected][protected][protected]----- I had registered a case on 17th january.. Today on 8th january when I did a paid phone call on customer care they replied that they are working on issue on a priority base.. I don"t know how they working on priority, As case was created before 22 days and they are asking for 7 more working days. means by end of Feb 2013 they might think to start working on it. CASE is simple, product received with broken glass, reverse pickup and replace. Does this case is complicated?? The Great Shopping.Indiatimes.Com is telling that they are not able to arrange reverse pickup for my location Udaipur. World famous Udaipur. They could do shipment within 3 days but could not arrange reverse pickup after 3 weeks also. Why should they, they already got money. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
As per your wishes the proceedings for this case was stopped and hence the issue has been closed. However, we are extremely sorry for the trouble caused and hope that there will be another chance of serving you in future.
Thanks,
Indiatimes Shopping
As per your wishes the proceedings for this case was stopped and hence the issue has been closed. However, we are extremely sorry for the trouble caused and hope that there will be another chance of serving you in future.
Thanks,
Indiatimes Shopping
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Hello from Indiatimes Shopping.
We deeply regret this unfortunate error. We have taken a note of this complaint and we promise to get back to you with a suitable resolution very soon. Request you to wait for an update from our team.
Thanks,
Indiatimes Shopping