Shopping. Indiatimes.com — regarding cancellation and money return

chintamani123

from Gurgaon, Haryana

Address:

Bangalore, Karnataka

Hi ,my order id is [protected] .I bought 2 products deodorant and one t-shirt,After 5 min i made cancellation due to color of the shirt is black in picture but they mentioned it blue as title.So i went for cancellation ,customer care took my request and case id is 762747,and told me your money is refunded within 8 to 10 days,but after 1 day i saw my order is not even canceled and it already placed ,again i called customer care they told me when you got the product just don't take the product and when we got our product you ll got your money back.Also i got a mail that i only get 70/- .i have attached that also .please check it.

1. Very poor customer care services
2. Please check properly whether the product is cancel or not then go for next step.
3.refund the money within 8 to 10 days.

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IndiaTimes.com Customer Care

from Delhi, Delhi

Verified Support

Dear Sir,

Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.

Regards
Indiatimes Shopping

chintamani123

from Gurgaon, Haryana

shopping.indiatimes.com is a completely fraud company .After i canceled my order they called me from[protected]Official india times number) and asked my debit card details including pin number to refund the amount.When i refused to give my details suspecting a fraud, the indiatimes guy called me from a number identical to SBI toll free number[protected] .
Actually he called me from the number[protected] .i mistook the call from number [protected] as a call from SBI toll free number[protected] . I was little busy, i trusted the guy and gave my all details.

instead of refunding my amount they used my card details and debited my entire balance .

I have no other way now ., but to report it to mybank report.[protected]@sbi.co.in

friends never trust timesof india groups(http://shopping.indiatimes.com/) .Also never mistake the call from number [protected] as a call from SBI toll free number[protected]

Beware of this type of cheat...