| Address: | Satara, Maharashtra |
I have Purchased an Strob v10 Currency counter & Fake Note detector machine ,After reading a Advertisement in Economeic Times dt. 5/01/2010 as A Exclusive Readers offer. In the Advertisement it is clearly mentioned that QUALITY DELIVERY ASSURED MONEYBACK. In that belief i ordered that machine. Recd by courier. After unpacking i found that machine not working properly and satisfactorily. Notes are slipping out and also speed is very low than Manual. So i registered the complaint immediately and ask for the Return of the Product and MONEY BACK. Complaint No. 160824. They told me to send by there tie up courier co.I searched for the same co. but it is not available in our city hence we again contacted them . Then they asked to send through any courier company and mail the booking receipt , we will refund payment inclusive of courier charges. I sent the product and waited for refund . They told us that after receiving a product u will get refund chq. within 2 to 3 weeks. So i again contacted them they asked me to wait for another 2 weeks. After 2 weeeks i contacted them I get shocked as they told me WE HAVE NO POLICY TO REFUND , U CAN REPLACE WITH NEW ONE. No doubt But question remains that They are advertising all over india as a Assured Money Back . But in fact they are reversing there words and exploiting and cheating the customers. BEWARE FROM SUCH ADS. PLZ GUIDE ME WHAT CAN I DO. DONT PURCHASE ANY ONLINE SHOPPING PRODUCTS.
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receipt — false advertising
k-mart has on its sales receipt to go to none exsisting website to enter in 2500.00 sweepstake. donot like this business practice at all. makes me leary of store.