[Resolved]  Shriram Chits Tamilnadu Pvt Ltd. , — Non commencement of chit group

we join in 5lakh chit, not having any intimation for lottery, not giving proper response to us, very critical situation in need of money they are treating as if we are begging. i have it in dindugal, and my agent is in batalagundu. pl give us a proper reply. appoint the responsible person as agent . please its our hard work money. be serious. feeling very bad thinking that i invest my money in the wrong place, i invest in private chit fund company where i am getting proper response, freindly behaviour, helping in the right time.

I am an agent in Shriram Chits for the past 4 years. I have a client who resides in Bangalore and has joined 5 lakh chit group. From the day one he is not get the intimation. Then after several reminders, mails and phone calls he just got for 3 months, then again for the past 2 months he is not getting his intimation. He is shouting at me very badly and when I in return talk to our branch they say I cannot do anything since the main branch is only sending the intimations to the clients. Then I asked her to send the payment history to him so that he can pay this months due so as to avoid late charges. She said she sent him the courier on last monday (31st October) but till today he did not get the courier. Now he says he will not pay till he gets the intimation. He is asking us to send the duplicate intimation or scanned copy or xerox copy or mail him the details of auctioned amount etc. for his records. But the branch concerned does not even know how the send an email and also scanning is not possible. I really dont know what I should do and whom I should contact so that this problem is rectified with immediate effect. As a result of this I am getting bad name and this inturn is spoiling my other business. Please suggest as to what I should do.