[Resolved] Shriram Life Insurance Company — IRRESPONSIBLE WORKING | |||
To, DATE : 10.03.2011 M/s. SHRIRAM LIFE INSURANCE COMPANY LIMITED, FAX :[protected] HYDERABAD SUB : DIRTY APPROACH OF YOUR BRANCH MANAGER MR. SHIVKUMAR – BANGALORE. HIS MOBILE NO. [protected] & MR.SHARANU BASAPPA – MOB [protected] I have deposited THE AMOUNT OF Rs. 50,000.00 on SHRIRAM LIFE INSURANCE CO. LTD., JAYNAGAR, BANGALORE ON 14.02.2011. THE RECEIPT IS HANDEDOVER TO ME TODAY AFTER REGULAR FOLLOWUP FOR THE PAST 15 DAYS AND THE RECEIPT IS HAVING SERIAL NUMBER 0020049 DATED 14.02.2011, PROPOSAL NO.[protected] AND RECEIPT NO. [protected]. WHILE AT THE TIME OF TAKING THE POLICY, I HAVE BEEN INFORMED BY MR. SHIV KUMAR THAT THE BOND AND THE RECEIPT WILL BE HANDED OVER TO ME WITHIN SEVEN WORKING DAYS. WITH DEEP REGRET I WISH TO INFORM YOU THAT, WITH LOT OF PURSUATION, TODAY, PAYMENT RECEIPT HAS BEEN HANDED OVER TO ME AND THE FATE OF BOND IS NOT KNOWN. HOWEVER, ON ENQUIRY, HE IS ASSURING ME GET THE POLICY/BOND WITHIN A COUPLE OF DAYS. IT MAY ALSO PLEASE BE NOTED THAT, THE INVENSTMENTS WERE MADE FOR AVAILING BENEFIT UNDER INCOME TAX ACT. DELAY IN HANDING OVER THE DOCUMENTS HAS PUT ME IN LOT OF HARDSHIP WITH THE MANAGEMENT TO HOLD THE DEDUCTION OF AMOUNT FROM MY SALARY. THE ATTITUDE OF YOUR BRANCH STAFF IS NOT AT ALL APPRECIABLE. HE NEVER ATTEND MY PHONE CALL AND WHEN HE NOTICE MY NUMBER APPEARING ON HIS MOBILE, HE SWITCH OFF THE MOBILE. I HAVE LOST MY PATIENCE AND CAN NOT SUSTAIN ANY MORE HUMILATION. IT MAY PLEASE BE NOTED THAT, IF I DO NOT RECEIVE THE POLICY/BOND WITHIN TWO WORKING DAYS, I WILL BE FORCED TO TAKE THE LEGAL OPINION AND ALSO REPORT THIS MATTER TO THE POLICE AUTHORITIES FOR JUSTICE AND ALSO TO THE NEWSPAPER FOR SUCH TYPE OF BEHAVIOUR FROM YOUR ORGANISATION. I TRUST, I WILL NOT BE GIVEN ANY SUCH OPPORUNITIES FOR DEVELOPMENT O[censored]NPLEASENT SITUATION . POLICY NUMBER IS NOT MENTIONED IN THE PAYMENT RECEIPT AND I AM UNABLE TO LODGE COMPLAINT THROUGH E.MAIL. FURTHER THE POLICY IS HAVING AGENCY CODE, WHEREAS, I PERSONALLY WENT TO YOUR BRANCH FOR GETTING THE POLICY. I AM NOT AWARE OF ANY AGENT. (R.RAJAGOPALCHARI) SUFFERER Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
REG : FOUL PLAY BY YOUR BRANCH MANAGER MR. MURALI - SHRIRAM LIFE INSURANCE, BANGALORE. HIS MOBILE NUMBER IS [protected]
Dear Sir,
With deep regret, the applicant, onceagain need to approach the complaint cell towards the attitude of Mr. Murali - Branch Manager, posted in Shriram Life Insurance, Jaynagar, 4th Block (Banashankari), Bangalore.
I wish to inform you that, Mr. Murali has approached me on 18.12.2011 at my residence in Bangalore with a request to take a Life Insurance Policy with a annual premium of Rs. 20, 000.00. He is well aware, that, I am settled in Gujarat and it will not be possible for me to attend any of the requirement once I leave Banagalore. He has confirmed that, he is fully satisfied with the documents submitted to him and took a cheque for Rs. 20, 000.00 towards the first annual premium. The temperory payment receipt no. [protected] dated 19.12.2011 has been issued.
As it is almost a month having paid the amount, I have asked for the original payment receipt and the policy details. To my surprise, it is learnt that, my policy has not been processed for not having a medical certificate attached with the proposal form, which was intimated AS NOT REQUIRED at the time of filling the application form by Mr.Murali. It appears that, customers are getting fooled with wrong suggestion, guidence for safeguarding their own interest (COLLECTION OF BUSINESS TO SATISFY THE COMPANY).
It may please be noted that, I have agreed to buy policy for availing the benefit from payment of Income Tax. The delay in issuing the policy may affect deduction of tax from my salary. My humble request is that, either issue the policy or refund the paid amount with interest loss immediately.
Hope I will not be given any opportunity to take up the matter legally.
R.RAJAGOPALACHARI