[Resolved]  Sify Technologies Ltd. Chennai — fraud in online shopping

YOUR ORDER DETAILS
Order Placed: May 8, 2008 | 20:56:41
Order number: s[protected]m
Order Total: Rs.1994.00
Payment Type: Demand Draft
Order Status: Inprocess
Payment Reference: 09/05/2008 DD
Authorisation Code: 141544 State Bank of Indore
this is the conformation i have got from sify after payment conformation.they said they will diliver the product in 5 to 7 days
but they didnt even after 10 working days and they are ready to give right information about status of the product.