[Resolved]  Silicon House — Silicon house pre-sales obedience turned into post-sale ignorance

Address:Chennai, Tamil Nadu

This complaint is against Silicon House web hosting company. I've purchased a reseller hosting plan (Linux Nano) from them. They gave me a custom package where so many items were there as free-gifts like SMS gateway, domain parking account, free ssl and lot more. They used to create custom 1-day-plans for their Adwords campaigns. The plan is never remembered/followed in future; so during renewal they ask for extra money. The partially educated (high attitude) Tamil Customer Care representative ignores your chats and calls everytime when you say you're existing customer specially with a 'Nano' hosting plan. Their Rapid-Action-Force (a ridiculous TM at the end) is most bogus; they never responded within 6 hrs in my support tickets. Worst servers, overloaded, slow, full of limitations. Never use Siliconhouse. I'm suffering.
Was this information helpful?
No (0)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I had booked unlimited reseller plan with 15 Aug Offer. I had clear each and every points with sheetal (Sales Person) regarding Resource or Customer Creation, Dish Space, Bandwidth, Each and every thing. Now we are not getting service as per commitment before booking.
Please Don't book any plan with Silicon House (http://www.siliconhouse.net/) . i had never aspect this type of cheap thing with one of the.
Fraud Hosting Company (siliconhouse)
Cheat Company (siliconhouse)
Making Fool Hosing Company (siliconhouse)

sigma you have been complaining about the package nano.

can we know your reseller package name?

it seems you like you are a competitor who got frustrated with others growth and posting

a more general mud singling article.

you have posted yourself being in chennai and ridiculing tamil customer care executive.

this shows you are 100% a fake complaint competitor.

as a genuine customer our suggestion is ..do not mislead customers by posting fake reviews.

if you are genuine take your case with concern company, instead of bringing down each other.

i use silicon house service and they are decently doing good.
yes i am taken windows reseller pack .i am also getting so amny problems from siliconhouse.net
Thats true the siliconhouse is worst web hosting company i have ever seen in my life. They just send the mails without reasons to suspend the accounts saying some malicious content. I also have got same message that the .zip file present in the directory is malicious. But that was backup of my site. What a fool. Never Join siliconhouse. They will always give the promices but never works.
Recently I had plan for purchase re seller(latha platinum reseller ) from silicon host . I got some bad reviews about silicon host form other review sites . So I ask to silicon host about mail response time, issue solving time and renewal charge for reseller hosting . In telephone they told me 45 mint is maximum response time, same charge (5998) for all year . Due to bad reviews, I asked them to send all this details in mail for a proof in a future communication . Awful they are not ready to send this details in mail and told me it not allowed our company. Due this response, Now I am thinking all bad reviews are true
I'm Also suffering the same issue bro, We have hosted 36 sites in server i facing lots of problem from our clients. This is not the first time, several times i took the tickes for reporting same issues. even they don't have any customer support number. Only they promoting sales. Why don't they think customer satisfaction is necessary. don't take any service from Siliconhouse.net, silicon sucks. Bad time started silicon. Go and suck your tickets silicon

Now i decided to take a shared hosting service from other provider.
Hai
my name is Jayaprakash, iam from Hyderabad

iam also facing same problem

iam taken Linux reseller Hosting on September-2012

in december 2012 thy suddenly suspended our account with out any informtion reason emails sending

silicon house is cheating company beware of silicon house

any one help me what can i do

so many times iam given complaints they are not responding,

thanking you

Jayaprakash
i am also suffering from the same they are big time fraud, they don't reply you mail or tickets even they don't pick the phone.
Can I give negative stars ?

I would surely give them some negative stars..!!!

Three words..."They are hell"

Their hosting is hell, their customer support is hell...Their plans are hell...Their limitations are hell...and a lot of other things.

These Chennai People are so useless they cant even talk in English properly. You sometimes have to tell them to speak correctly to understand.Anyways thats not much of a problem.

They do advertise Unlimited. But its not unlimited. They just offer you very little space...1gb and 5 gb transfer...They cannot afford more than that ? and they say its a marketing gimmick..!!!

All the users who have left feedback here with 4-5 stars are Siliconhouse employees..!!!

So dont believe them.

why dont we all frustrated users come along and get the shutters closed of this useless company ?

or just hack their servers and display that they are cheaters on their website. ("This will be the happiest day of my life.")

So that no one else will be cheated..!!!

Lets get them closed..!!!
Silicon House is a bunch of blackmailers. They take money and then torture you. They promised me 100 domains hosting but they blocked my sites after two domains only. They say 60 connections per hour limit which is unknown.
New conditions are imposed
your sites are blocked
your customers business get affected
they give you false information
They dont give any escalation matrix
They also charges me double the money and then after month long ordeal - they said sorry -but tortured us like hell in the process.
summarily anything which is unfair is done by Silicon houseBeware of this rogue company
Amit Dhingra
DirectorAKD Techsols Pvt. Ltd.
linked in profile : in.linkedin.com/pub/amit-dhingra/2/541/233
amit.k.[protected]@gmail.com
+91 [protected]
There service is not good...
Waste of time & money...
The site is toooooo... slow, even though if we have purchased an higher end package to host a single domain (Nearly Rs. 30, 000/-) per year.

They simply reply - The site is working fine with us. Kindly check at your side.

They dont even send any major notifications (maintenance service, upgradations, price hike etc.) to the resellers. The resellers have to ask, what's is going on. And then only a reply comes from their side.

A very worst experience.
Hi,

Sigma8 is 200% right. Siliconhouse provide [censored]ing service and specially sales. He will say everything before buy. Once you will pay. They start [censored]ing customer. They have taken my 5999 / - and is not refunding my amount. Intially say everything will be done but now nothing will be done. So iasked these bastered refund my money but they are stopped receiving my call.

So be careful. Do not use anything from siliconhouse.
Hi All,

I am the latest victim of Siliconhouse company.But i will not let him go easily.I am going to punish this company.I am going to send legal notice to this company.

I hope you all will come forward with proper evidence if needed.

Thanks,
There service is not good...
Waste of time & money...
The site is toooooo... slow. Any time down server
Silicone House one of the worst hosting provider is silicone house, they have many girls who will call you asking you to take their hosting they are good in taking money from people but will never provide them services as promised. Also lot of communication gap don't even care to answer the phone calls. they have many viruses in their server once you log in you may find your computer hanged. sometimes you don't get access you get message in browser DANGER VIRUS the websites gets hacked in their hosting than they say you pay us money we will protect your website never had any of these sort experience my life time. I requested them to give back up of my website and they denied I have raised more than 20 tickets but they just gave deaf years. in the end they asked me to pay them extra money Rs. 10, 000/- Be aware be careful don't go to them never or else repent if you have taken their services than change them to other hosting providers. don't waste time like me I did that mistake you don't do it.
silicon House is a fraud Company, Silicone House one of the fraud hosting provider is silicone house, they have many girls who will call you asking you to take their hosting they are good in taking money from people but will never provide them services as promised.
i am using siliconhouse reseller service since 1.2 years but in last 4 -5 months i am facing speed issue with siliconhouse reseller service. I have many mailed and create tickets about speed issue but i got same reply from silicon that is 'No Server issue from silicon please check your website'

I noticed, they provide you almost dead reseller server means we shall face lots of problems related down times and very slow speed They always sent new server up gradation email to you for paid upgrade but will not provide speed related resolution.
I suggest plz don't want to lose your customer using Silicon House Hosting, please go with another hosting provider.
This is complain against silicon house web hosting company it is complete fraud company they used to distribute reseller account initially with plan of 2999 and after each 2 year they used to increase price without any intimation my first year plan was 2999 2nd year renewal 2999 3rd year renewal 4999 4th year renewal 4999 and now this year it suddenly charged me 14999 how it comes no explaination
custmer care is so dumb to expalin
server is too slow
always suspeding account fake comapny

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Chennai, Tamil Nadu
    Tamil Nadu
    India
    File a Complaint