[Resolved]  Slim n lift — Non delivery of product ordered

We had ordered slim and fit in two different size one small and one XXL. At the time of taking the order the telemarketer infromed as that there is no problem in sending it in two different sizes. But when we received the same we found out that they have sent two XXXL size we called them and made a complain they asked as to send it back, they will sent the sizes we had ordered. We sent the same to them, the second parcel also came with 2 same L size slim and fit. Now their phones are not working we have totally paid Rs.2745/- and also paid the courier charge of sending back the first parcel. This is our hard earned money and we cannot afford to loose the same. We ordered the parcel from R.J Telemart Plot No-621/4, sec-31, Gurgaon, Haryana, India - 122001 Ph [protected], [protected], [protected] all these Nos. are not working now.

Our humble request is to refund the amount or send the product we have ordered.

Regards Rejitha/Indu

Dear Customer, Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.