[Resolved] Star Cj Alive — Product Not Delivered, Lying Customer Care Executives | |
Order No.: [protected] Order Date: 11 Sept. 2011 Payment: Fully paid upfront thru credit card. I ordered 2 products from Star CJ Alive's website and the courier guy delivered me only 1 thing. I immediately called star-cj-alive's customer care and I was told that it happens due to shortage and other product will get delivered in few days. Now it has been 45 days and I have called them for more then 10 times, and every time they lie that it will be looked into and delivered soon. I am frustrated waiting on hold for 10-15 mins each time to talk to supervisor, and getting the same negative reply for the 4th time today that he is busy and call me up in few hours (never ever called back). Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Update: My product got delivered today on 20 January 2012 after 4 months and 10 days.
Reply
Hi Customer, We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon. Sorry for the delay
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+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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