SHOP CJ Network Customer Care
SHOP CJ Network Pvt. Ltd.
Customer satisfaction rating: 42%
Submit a Complaint
1989
COMPLAINTS

SHOP CJ Network Customer Care

SHOP CJ Network Pvt. Ltd.

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Address
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India - 400007

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1285
down
351

Mobile:
Mobile:
up
661
down
169

Description
Formerly known as STAR CJ Network India Private Limited​.​

Customer satisfaction rating
42%
Complaints
1989
Pending
884
Resolved
618
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

SHOP CJ Network related photos (285)

SHOP CJ Network Complaints & Reviews

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Shop CJ Network — regarding refund 1200 [Resolved]

 Dimples on Aug 24, 2019
I want to take action against shop cj i returned my product they send me coupon and told me use this coupon until 2020 and again i orderd bed sheets but they cancelled my order and again send me a coupon and i called them i said i need my refund they told we don't have procedure you need to order again and now no website working and phone number is unavailable i want my 1200rs back.....
Complaint comments  Read comments Complaint category Online Shopping

Shop CJ Network — about refund of money even after returning the product

 Priya Gohil on Aug 9, 2019
Dear sir/madam
This is with reference to my order no.[protected] which was placed on my address on 11th june 2019 for maharaja whiteline belenus 2 burner cooktop from shop cj...
I want to state that even after returning the product i have not received the refunded amount. Today its been more than 2months and still their is no response from the company.
Kindly look into the matter and do the needful as soon as possible.
Complaint no. Hs[protected] against order no. [protected].
Thanks
Priya
Gohil. [protected]@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Shop CJ Network — not able to use credit note

 Sanjay.Sanghvi on Jul 26, 2019
I have a credit note of shop cj against which i want to purchase a product.
I have tried to access the website, but it shows under maintenance,
I have emailed the complaint, however there is no response for the same,
I had tried to contact customer care number but it says not available.
I am not able to purchase any product or take back the money from it against the credit note....
Complaint comments  Read comments [2]Complaint category Online Shopping

Shop CJ Network — shopcj-fake call [Resolved]

 chetan chaturvedi on Jun 17, 2019
My mother got a call from ShopCJ and advised her to shop for more than 3500 which she did. And now we are no where in regards to the product or amount reimbursement.
Another fraud they mentioned was about winning 50K as prize money.
I tried reaching them from the numbers they called but now they are ignoring the calls.
Is this how Shop CJ operates? Harassing their customers after we share our details to loot customers.
This is heinous and derogatory for the residents of India as a whole. This company's license should be cancelled and people running this should be put...
Complaint comments  Read comments Complaint category Online Shopping

Shop CJ Network — kissen magic mixer [Resolved]

 Preeni Oberoi Vij on May 22, 2019
Dear team
I had ordered kissen magic mixer after watching the advertisement on your tv channel but to the very disappointment, the product turned out to be of pathetic quality, the blades are not working at neither the motor is working up to mark. Altogether the product is not fulfilling any of its commitments shown in the tv. I am very disappointed with the kind of product and service that u are proving to the customers and moreover making fool out of them. I really need a solution for this asap. I need each and every single penny that i have spared on this foolish degraded product. Kindly...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Shop CJ Network — delivered faulty product and useless service [Resolved]

 Conceicao fernandes on May 14, 2019
Ur policy and service what u provide is useless.. U people are not able to do online business. U jst knw how to cheat others. Hoping this shopcj get closed soon... U people are cheaters...
Delivering fault product and blaming customer n making them to spend more and more for not reaching u.
U jst say u'll refund but u dnt do...
U must learn how to deal with the brand person. U shd not involve customers to deal with them. Other shut down ur business. U people are my 2000+400rs.
And customer service third class.. All information provided by your customers fake...
I...
Complaint comments  Read comments Complaint category Electronics & Appliances

Shop CJ Network — lucky draw prize winner of rs 50000 [Resolved]

 Gourinath Mangalpalli on May 9, 2019
Hi
My name is gowrinath l got a call from this no [protected] saying that my no is short listed in lucky draw prize money of rs 50000 to claim prize you hav to purchase product of rs 3500 and do not purchase directly from site you have to choose product and send me that product code then i will send a link and deposite amount with debit or credit cards and prise money will be deposited in the samebank account and products willbe delivered to your address...
Complaint comments  Read comments Complaint category Online Shopping

Shop CJ Network — smart wash portable washing machine by felix [Resolved]

 Jyoti Katara on Apr 27, 2019
We ordered this from shop cj.
When it reached it was not working
I have made call so many times but no response comes from there they just say that we'll call you within 24 hours but never made it has been now 10 days but no action has been taken as yet
Our order no is [protected]
U are requested to take action as soon as possible so that it can be convenient for us...
Thankyou......
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

ShopCJ — default product [Resolved]

 Conceicao fernandes on Apr 25, 2019
I purchased handy surya washing machine from shop cj site. When thought to use it. I plug the machine ome sound came along with spark. And it dint start. So i complained to shop cj site & they told it 'll be solved within 48hours but still they dint do. After calling them many times finally they managed to get brand number and told me to contact him. After calling the brand many times he answered my call and said he 'll send mail to cj as y have requested for and he 'll give me new product. Which he dint do yet. So i registered complain in shopcj many times. Every time they say within 48hr but not...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Shop CJ Network — one of the most poor site. [Resolved]

 99o on Apr 22, 2019
Hi this company is extremely poor. Your website is not working since an year. No online payment option available on shop cj. Delievery charges is extremely high. Whenevrr i opened your site buy now option is continously loading. When i clicked on add to cart option it shows some error occured. Allready mailed at responseshop cj.com with a screensort. You guys are only replyiny our teachnical team is working on that. Also whenever i placed any ordrer...
Complaint comments  Read comments [1]Complaint category Internet Services

Shop CJ Network — bogus call [Resolved]

 Ludhiana Ghs Dangian on Apr 12, 2019
I placed an order 2 years ago at shop cj. Today i received a call from shopcj network stating that i am one of the lucky customers from 24 others. I can won a prize but to claim that prize i have to purchase something on shopcj website worth rs.3500. She stating all our personal information like order id, name, contact number, etc. As the representative stated all my information. Does it believable or fake?...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Shop CJ Network — receiving call for lucky draw [Resolved]

 niharikapal on Apr 3, 2019
I have received a call today from [protected] and [protected] that i have won a lucky draw of tata safari and asking to whatsapp them my adaar card, photo and deposit 1500 rs. Is it a true call?
And when i asked them that where is your office, he said we are calling from lucky draw office which is different from shopcj head office.
Also offered me that i can take cash instead of car??...
Complaint comments  Read comments Complaint category Online Shopping

Shop CJ Network — reg order 1030354937 [Resolved]

 ashishjnvr on Mar 28, 2019
It is to inform you that I have booked an order of bedsheets vid order no stated above. The order details was shared with the fraud person which first message me for a jackpot stating the order details. The message is here by attached. The mobile no is also attached. I am very shocked to here about my accurate order details through your company. I saved myself with my wisdom but this brings a question mark about your privacy policy. Now I cancel my order. I will never recommend your online marketing....
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

Shop CJ Network — lucky winner promotional offer [Resolved]

 Prajesh Darji on Mar 8, 2019
I have received a call from [protected] (Sameer). I was told my name is selected as part of promotion activity. I will be the lucky one to bag one of the three prize

Iphone7
Dell laptop
50k cash

However to avail this i need to shop for 3500/-

The portal is not supporting hence i need to make the payment as per their secured channels. I feel it's fishy. Kindly look into it and confirm me.

Also, can u also roll out a communication to customers to avoid any such interactions that my lead to financial fraud....
Complaint comments  Read comments Complaint category Online Shopping

Shop CJ Network — fake calls on offers [Resolved]

 shaddisha on Mar 4, 2019
This is to inform you that i have received a call saying that i have won a lucky draw with confirmed three gifts which i can choose from.
1. Iphone 7
2. Dell laptop
3.50k cash.
The lady who had called said il have to go to shop cj site and click on items on tv. And after that il have to shop 3000/- and above then only i can avail the gift.
They were supposed to send me a email, but i said im busy.
[protected] (Number of the lady) on the true caller it shows pankaj.

They have all the details like address, and name of the person.
But good...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Shop CJ Network — defect product

 Mrityunjai Yadav on Mar 3, 2019
I have purchased 2 surya magic portable wash.. I have opened the machine and tried to use followed by instructions accordingly but once on the switch.. Motor got smelled and damaged in a second.. I haven't opend another machine. Now i want to return both machines..

Damaged suborder no[protected]

Not unbox suborder no[protected]

Regards

Anamika sharma
[protected]...
Complaint comments  Read comments [1]Complaint category Washing Machines

Shop CJ Network — received message and call [Resolved]

 NAVKIRAN DEEP SINGH on Feb 24, 2019
Received the following message and few calls related to this order i placed recently:

Dear customer, congratulation, you have product order on 29/01/2019 from shop cj (Pvt. Ltd) tv show out in shop cj (Pvt. Ltd) company, your name to open lucky draw mahindra scorpio car cost rs. 16, 50, 000.00 you have received two option 1st option - mahindra scorpio car 2nd option - cash 16, 50, 000.00 after registration.

Additionally specifies registration cost and contact details....
Complaint comments  Read comments Complaint category Online Shopping

Shop CJ Network — no product return policy - very bad / worst

 Hemant Kumbhar on Feb 23, 2019
My name hemnat kumbhar, purchase the wonderchef5 in 1 nutribland19th feb 2019.
Order id - [protected].
As it was shown on tv, product seems to be small in size and not as expected.

So i called call centre, they said that shop cj has return policy. Means they will not take electronic product return.

This is rediculus, as all other company in market take the product back if it doesnt make up the customer expectation.

They shoud take the product back and refund teh money....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Shop CJ Network — almirah organiser [Resolved]

 mdevina on Feb 21, 2019
Purchased almirah organiser 30 pieces set 2 days back. Since then rcvng calls from all over india telling me i m online winner n they have all my details including my email id address n the item i purchased. Rcvng calls from different mobile numbers several times a day.. This is highly unacceptable n i am cancelling my order n inform cyber cell here that this company shop cj circulates customer details to fraud people....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Shop CJ Network — customer information leak/hacked - need to act on it seriously

 Hemant Kumbhar on Feb 21, 2019
This is to bring to your notice that your customer data is getting leaked/hacked.

I got a call from phone - [protected] yesterday, giving me all the details of my shop cj order number and stating that you own a prize (Tata safari). And then asking the 12000 for processing of it. Which is known fraud.

Please take this complaint and take appropriate action against the person with the above number.

Also, check how your information is getting leaked,

Kindly take this as a serious problem which could damage your brand.

Thank you,...
Complaint comments  Read comments Complaint category Online Shopping

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