[Resolved]  STAR CJ Alive & Gati Courier Service — Goods not delivered

Address:

South Delhi, Delhi

Hi

I ordered a Maharaja Hand Blender from Star CJ Online Shopping site on 06/08/2011 which assured me delivery of the product within 3-5 working days. My order no. is[protected].

Star CJ says that they have dispatched the product and gave me the reference of the courier company named 'GATI' and my docket no[protected] on 11/082011.

I have been constantly contacting GATI and STAR CJ with no joy, the product I ordered has still not been delivered to me, on speaking to GATI they put up a false response saying that customer rejected the order and STAR CJ says they have dispatched. I am stuck in the middle because the payment has been debited from my account as the payment was made online.

I am sick and tired of the poor and appalling service I have been offered. I have wasted my money and time making calls to both these organizations getting nothing in return.

Every time from “GATI” only one response I get – Our server is down. Pathetic Service and bad responses this is what I have experienced with “GATI”.

Please Help!