[Resolved]  Star Cj Alive — Incomplete order delivered and no response for complaints

Address:

Gurgaon, Haryana

I ordered "3 Pcs Kitchen Combo Set (Black Grill + Hand Blender + Slicer) Roi" on 8th of March, 2013 and I received the order on 11 march, 2013 in which blender was missing.
Since that day I am complaining about it to starcj
But I am not getting any response from them
I have also had a word with supervisor on call, but still there is no response from them

They are saying that they are trying y number but my number is switched off, which is incorrect.
I gave them my grandfather's and husband's number as well, but none of them receive any call and starcj says they cannnot deliver hand blender till they don't confirm on call

So they have my 3 numbers, but still they cannot contact me since Macrh 11 and today is march 30. How stupid reason they are giving me.

Details
Order Number :[protected]

Main item Configuration

Healthy Breakfast Maker
1. Sheffield Grill Maker SH-6003 - Delivered
2. Sheffield Slicer - Delievered
3. Sheffield Handblender - Model 9007 - "NOT DELIVERED"

Along with it there was a tiffin box as a gift, that was Delivered as well.

Delivered on 11March, 2013

Since this product was unavalaible in Gurgaon, so I ordered it to my grandparents place in Mohali
Add
HIG-704, sec-63, phase-IX, Mohali
Phone number given to starcj
[protected] (my number)
[protected] (my husband's num)
[protected] (my grandfather's num)