[Resolved]  Star Cj Alive — MISLEADING

Address:

Maharashtra

Would you like to place an order with Starcj live – Think Twice or else you will face problem !
I was the regular buyer of Starcj, I was following the Promo Ad on television since last several days for a Karbon Mobile with the value of 4990 with two gift pack. I decided to purchase one, when I contacted them the customer desk is very courteous and ask for the details and verification. After satisfaction they ask you, should they confirm the order.
When asked about the details of the product before confirmation their response is quick that only one white colour of product is available, when asked they are showing two colour the reply is its out of stock of heavy demand.
When asked why are the showing promo of the product which is not available since so many days the reply is its not available.
When going further about the gift offered with the product are similar to what they are showing , they reply is that it can be different.
Then slowly they add that there are some other conditions also and that is they are not responsible for the replacement of the product or courier, you should directly deal with the dealer. They shall not be responsible.
Now the question arises, if you are buying the product from you why should the customer contact the dealer and face the hassle & difficulties.
It’s a warning to the buyers that be rest assured before buying the product from the Starcj or else you will be in trouble.