[Resolved] Star Cj Alive — SHORT SHIPMENT OF SUNGLASS | |||
Hi ! I am Minal, I have ordered for Lee Denim Jeans for Rs.1999/- which comes with free leather belt, sun glasses, traveling bag and vouchers. Against order no. [protected] I got delivery within 4-5 days and I have paid fully rs. 2000/- to courier fellow and collected the parcel. After checking the same I realise that there was no sunglass in it. I have made a complaint of the same immediately and i have been assured that I will be getting short shipped items within few days. After 15 days again I have asked for the development but I have to describe eitire story to new person and in return I got new promises. Again after a week I have approached to a new person with same story and received new (FALSE) promises. I think STAR CJ team just want to fool us as they do not want to attain my complain. Because every time I am repeating all Ramayan to them. They can't put it some remark column?. After that always geiing promises which they never fulfill. I appriciate their team which makes us (all customers) fool because in ad they are showing mind blowing offers but when we received the same we always found some item or other is missing. And since you just pay off full payment to the courier fellow, their purpose is solved. For sympathy they just accept the calls of complaints and gave them false promises and after three four follow-up customer stops follow ups because he/she is completely aggredd thay he/ she had been made chu.... by STAT CJ Team. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi Minal, We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.
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I am their latest victim :-(