[Resolved]  Star Cj Alive — Product Not Received

Address:Mumbai City, Maharashtra

Hi,

My self Kukku Sharma, I ordered three product to star cj alive in the month October but I did'nt received any one of them, any when ever I call to customer care they are kidding with me from last two mont they are saying that they forward my complain to senior and they will call me back within 24 hour but didn't received any call from star cj from two month ... the product details are given below:

1) SAMSUNG Digital Camerea 12.2 MP

Order No. is : [protected]

2) SAMSUNG Digital Camerea 12.2 MP

Order No. is : [protected]

3) Electroux Micro Wave

Aramex Track No. is : [protected]

Please help to get these product as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Respected Sir
I order the toshiba 500 gb (external hard disk) model no. Toshiba 500 GB (E05A050BAU2AK) Hard Disk (...
Black on dated[protected] order no[protected] (delivery with in 10 working days) and payment made by state bank of india through dabit card but till now i am unable to get this product after this i call the customer care[protected] so many times but star cj representative(anshu messey,rakhi & dhiraj) mis-guide me & they give me fake pod no [protected](AFL Courier) so please sort out my problem


Thanks
arvind
[protected],[protected]
we have not received head phones in the delivery of the order.
the order contains the folloeing products:
-canon printer
-free black and white cartridges
-a polo club new york watch
These three things we have received but the deal also contains head phone set but we didn't receive that. I think that you will take a quick action and please respond back as soon as possible.
thank you.
landline-5028063
Hi Kuku,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Thanks!

Regards,
Shop CJ India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information