[Resolved] STAR CJ Alive Network — Non delivery of Product

azam_ikf

Address:

Pune, Maharashtra

hi , this is to share one of the worst experience of my life for having shopped with STAR CJALIVE (a mumbai based**located)online shopping network) . I placed an order on 03rd sep/10 for a pair of earrings worth Rs22,000 . Inspite of making std calls for hours on daily basis I have not ben able to trace the delivery of my purchased product though the money was debited to my card instantly without any delay .
HAve been trying to solve this for almost a month now but in vain . The incompetent set of call center executives have been unable to help me & so have been the supervisors with no authority whatsoever .

I would request all who ever wanted to deal with this shopping network , that never to even think of this lest you your nightmares come true , these people are cons & the way they treat customers is unimaginable .

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Aug 13, 2020

Complaint marked as Resolved

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Comments

jrchaurasiya

from Mumbai, Maharashtra

I strongly agree in case of starcj

reenamehta

from Mumbai, Maharashtra

Never thought that I would have such good experience from online shopping! But Star CJ and its service have surely changed my view.

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Reena,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Jazz Rumani

from Mumbai, Maharashtra

In love with collection of culinary sets available on Star CJ

In love with collection of culinary sets available on Star CJ. Have already received my order and will surely order again in the future!

SHOP CJ Network Customer Care's response, Jun 18, 2016

Verified Support

We apologize for the inconvenience caused. Request you to provide us the Order ID so that we can resolve your issue.

cm padsala

from Rajkot, Gujarat

Smartab calling tablet not working

Smartab calling tablet purchased on 23/04/2016 not working in touchpad order no. [protected] docket no.[protected]

c m padsala,
"akash", sarvodaynagar,
savarkundla-364515 gujarat
mobile no. [protected]

SHOP CJ Network Customer Care's response, Jun 29, 2016

Verified Support

Hi Padsala,

We apologize for the error. Your query has been forwarded to the customer support team, allow us sometime.

Thanks!

Regards,
Shop CJ India