Star Cj Network India Pvt Ltd — paid full money but not received 1 item till date

Address:

Delhi

i ordered supersaver kit from star cj network after watching its advertisement on tv. in this kit there were 6 things :- 4 t-shirts,1 belt and 1 watch all these things from benetton company.i ordered the kit on 03/09/2010 and received on 14/9/2010. when the courier came on 14/09/2010, courier man asked us to give the money lst and after giving the money (full payment) he let us open the box and check the things/items.after opening the box , we found 1 item missing from the box. from these 6 items , 1 item ( item code :101815 , item name : united colours of benetton watch ) was missing. after finding 1 item missing , we call them and inform about the item. they said that they will send the watch within 2 or 3 days. but the watch did not come within 2 - 3 days. whenever we call them asking about the watch , they used to say that it will come within next 2 -3 days. after so many days and after so many calls , the watch came , but this time it was broken ( glass was broken ) . again we informed them about this thing , they asked us to send the watch back to them and they will give us the new 1. till date they have not send the watch to us besides our so many complaints even to the head office situated at mumbai . even the the colours of the shirts was changed , they were showing different colours in the advertisement and they sent tshirts with the different colours. the colours of the shirts they were showing was not similar to the colour they sent. the quality of these shirts are very low. i had made the full payment but had not received the item till now . they are disturbing a lot . please take necessary actions as early as possible. i will be thankful to u.