[Resolved]  STAR CJ Online Shopping Mall — Refund of Money

Address:

Haryana

I have been seeking refund from Star CJ against return of purchased item due to reasons of Defected Delivery, since last 40 days but inspite of repeated attempts I have not been able to secure my refund. After lots of altercation over the phone they did sent me a cheque but to my surprise the cheque was pre-dated 03 months back, but matter of fact is this that even my purchase order was not 03 months old then in that case how can they process my refund before purchase order. it clearly shows intentional fraud on their part and reluctance to refund me my money. Upon contacting them they promised that the cheque would be honoured but to my faith it bounced causing me to bear cheque bounce charges also. Since then I have been calling them on daily basis but no body is giving me any confirm details. I take it as a deliberate case of cheating and causing agony and mental stress to me, apart from causing financial and time loss.

I feel that all those executives who have talked to me are guilty of causing me agony and mental torture as they kept my calls on long holds on various reasons and always found their way to disconnect my calls on pretext of calling me back or abrupt disconnection due to technical failure etc. especially Ms. Bhavna who has been very cunning in let time pass and torture me over the phone calls and with false promises. Surprisingly Ganesh "SEEMS TO BE HELPING ME" but that too has not given any relief so far.

I request that appropriate action be taken against them and relief be given to me immediately.

Pankaj Bedi / Meenakshi Bedi

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