[Resolved]  Star Cj — Very sad service

Address:Mumbai City, Maharashtra

Had ordered for a barbie personal care kit on the 9th of Dec 2012 where the feature list included a free sling bag with the kit. But when i recd the kit on the 11th Dec, the bag was missing. On calling the customer care on the 12th, they were 1) extremely rude 2) they told me i wld recieve a call from their team within 48 hours- it is more than 96 hours now- no call no bag no response either

Pathetic service..i bought goods worth 15,000 in just about 3- 4days but have promised myself NEVER EVER to shop with them again and to tell all my friends/relatives through all the social media available about my experience
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Ma'am,

We apologize for the inconvenience. Your case is being reviewed by our Service Quality team. Kindly e-mail the following details to [protected]@starcj.com so our customer care can contact you, to resolve your issue at the earliest:
1.Order no.
2.Contact number
3.Address

Kind Regards,
Star CJ Team

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