D/Sir
I had a transaction with SBoP ATM located in club chowk Malerkotla (Branch code 50197)on 13th Nov 2010. The machine debited my account by Rs 20000 but did not disburse cash to me. After half an hour I again checked my balace from another SBoP ATM where it showed that my original balance was intact. That is Rs 20000 not deducted. But after about one month later I came to know that Rs 20000 has been deducted from my account. When contacted SBoP Mehalkalan branch,where my account lies, they told me that they have made a recovery of Rs20000 on 2nd Dec from my a/c since 13th Nov transaction was successful. But actually this is not true since I did not receive cash from the ATM. Either this is a fraud or a technical fault. Pls verify the facts and figures to locate the missing cash.
Regards
Kalsoom
Nehru market Malerkota 148023 Pb
A/c no. [protected]
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