State Bank of Patiala Complaints & Reviews

From
Customer Name Harsimar Kaur & Sukhdeep Thind
CIF NO [protected]
Account No NRO [protected]

To
The Bank Manager
State bank of India
Punjab

Subject: Complaint letter for the poor service from SBI Patiala Chhoti Baradari.

Sir/ Madam,

It is with deep regret that I have to bring to your notice about the absolute lack of service in the branch, which is causing lots of distress and dissatisfaction.

For the last few months, I have been repeatedly sending emails to the branch to update my Canadian phone number so that I can access my online banking. I was requested to provide a request in writing to update my phone number. I informed them that a signed letter was already provided to them in Aug 2022 and forwarded them the same copy (for reference). Later, I received notification that my Canadian phone number has been updated and they also issued a cheque book and charges have been debited from my account for the cheques book.

My first issue was still not addressed regarding update of my Canadian phone number as I still do not receive OTP and unable to access my online banking ; instead other issues have been created by issuance o[censored]nauthorized cheque books and unauthorized charges were debited from our account without approval from the account holders. I was reached out by bank employee Gulshan and she advised me to send a signed letter requesting to stop unauthorized cheque books and also reverse charges which were debited by the bank. I sent a signed letter requesting for the same but to date no response.

We are nonresident of India and unable to visit the branch in person. Therefore, Only option to request services is through email. Unfortunately, we don’t receive timely responses to our emails and neither receive right guidance.

Since this issue was lingering for so long and was not resolved by the branch and I then reached out to the customer service looking for some guidance but unfortunately they also did not provide any assistance and instead every time were directing me back to the branch management although they were CC’ed in all correspondence and were aware that branch is not providing any assistance. I even requested them to share contact details of the complaint department, but they did not provide me contact details of the complaints department either. Therefore, no assistance was received from the Customer service center.

With utter disappointment I wish to inform you that unfortunately till date I have not received any assistance for below services. Their lethargic and callous attitude adds to the delay. I then decided to search complaint departments details myself and write an official letter to make them aware of the services we receive and also request to provide below listed services.

1) Canadian phone number to be update, so I can access online banking
2) Stop unauthorized issued cheque book
3) Reversal o[censored]nauthorized withdrawal from my account for the issuance of cheque book

Branch and customer service failed to provide satisfactory response. Thus, I want to request you to kindly look into this matter and help me by resolving all the above mentioned services.

I request you to take appropriate action to ensure speedy services and increase the efficiency of your service, to save our valuable time.

Regards,

Sukhdeep Thind
[protected]@gmail.com
[protected]

Hi
My name is Geetika Sood
I am very old customer of Patiala bank of India in Dharamkot city 142042 (Moga)
I am living in Australia and I need my bank statement .
I emailed to Patiala bank for bank statement and balance certificates.
They didn't respond my email and phone as well.
I am very depressing with their service
Please action on this So that people who lives in abroad they can do their banking easily
If you need any other information please let me know.
Thanks
Regards
Geetika Sood

Balvir singh s/o ram singh vpo gujjran dist sangrur tehsil Dirba (branch SBP Sullar gharat) take KCC by fraud, now he is not owner of land which he submitted by documents .

My name kamaljit singh I AM New Account Open SBI and today 29/10/2021 My Account Cut rupes 590+590=1180 take action nd plz refund my money and sir without my Parmission don't Cut My Money My Account plz refund

Sir Mr. Aves Khan s/o Musarrat Khan R/o Moh. Majeed Ganj, Ajmal Khan Road Najibabad Distt Bijnor U.P. pin 246763 mobile No. [protected] ne aapki branch State Bank of Patiala Najibabad se 1998 me PMRY loan liya thaa, Aves Khan ne loan nahi diya or apne aap ko diwaliya ghoshit kar diya thaa. ab Mr. Aves khan State Bank of india Najibabad Main Branch me Aadhar card ka Supervisor hai, or Govt. salary 40000.00 nearabout and per aadhar 50 rupees leta hai. aap PMRY loan ab Aves khan se le sakte hai.

Hi,

I am Ranjit Singh from Saharana Punjab.

I visited bank couple of days back, bank employee ask me to withdraw amount and close my account and open new account...

no one listening and understand that if i open new account then how do i manage as I already given that account number to some places and soon getting money from there. Please help me for the same .

I wanted to continue with same account.

Regards
Ranjit Singh

This is to bring to your kind notice that I would like to request you for the transfer of my Account branch to State bank of India, Branch AFS Tuglakabad, Branch code- 003857, from State bank of Patiala, Bathinda cantt, branch code 50657, as I got transferred from (KV No-4, Bathinda cantt. to KV AFS Tughlakabad, Delhi) in 2014 and the branch is now closed so I could not contact, but I want to continue my Account and it will be more convenient for me to handle my account operation from the above-mentioned branch.
Details are as follows
Name -Dazy w/o Manoj Kumar
Account No - [protected]
CIF No. -[protected]
Old Address- KV No-4, Staff quarters Type 3/2 P. Bathinda cantt.
Permanent Address - F-407, Dr Ambedkar nagar, New Delhi -110062.
Kindly do the needful at the earliest, I will be highly obliged to you.
Thanking you
Yours Faithfully
Name- Dazy
Organization Name - KV AFS Tughlakabad, New Delhi.
Designation- TGT(P&HE)

Balvir singh s/o ram singh take KCC by fraud, now he is not owner of land which he submitted by documents .

Pan no acepr1499q tds on fd (a/c no [protected] and [protected]) interest rs 1589-00 deducted by bank sbop maur now sbi maur on dated 31.03.2014, but not deposited to income tax department fy 2013-14.Form no 16a issued by bank, tds reversed from 26as form but not paid to me.Income tax department issued me notice under section 154 of income tax act 1961 for rs 1590+interest rs 1080. I have visited several times in bank branch to enquire this matter but in vain.It is clear cut embezzlement/ fraud by your bank, if the matter is not solved by bank i will be free to go into the court at your cost.

SIR this branch not proper bank copy prints employes i am visit both time and not print my bank copy

Please call me [protected]

R/sir
I am 65 years old lady
Before 15 days I have given a request for account transfer from sbp shahkot to sbi lohian khas .sbi lohian mailed to sbp but sbp not attending my ph no.so it is very difficult for me up down shahkot branch.plz help
Thanks

ਸ਼੍ਰੀਮਾਨ ਜੀ,
ਬੇਨਤੀ ਹੈ ਕਿ ਮੈਂ ਦਰਸ਼ਨ ਸਿੰਘ ਪੁੱਤਰ ਸੁਖਦੇਵ ਸਿੰਘ ਵਾਸੀ ਨੰਗਲ ਕਲਾਂ ਮਹਿਕਮਾਂ ਖੇਤੀਬਾੜੀ ਵਿੱਚ ਬਤੌਰ ਬੇਲਦਾਰ ਨਯੁਕਤ ਹਾਂ.. ਇਹ ਕਿ ਮੇਰਾ ਖਾਤਾ ਨੰਬਰ [protected] ਸਟੇਟ ਬੈਂਕ ਆਫ ਪਟਿਆਲਾ ਦੀ ਸ਼ਾਖਾ ਕੋਟ ਧਰਮੂ ਬ੍ਰਾਂਚ ਕੋਡ 51382 ਹੈ । ਮੈਂ ਆਪਣੀ ਘਰੇਲੂ ਜਰੂਰਤ ਲਈ 700000/- ਰੁਪੈ ਦਾ ਪਰਸਨ ਲੋਨ ਸਟੇਟ ਬੈਂਕ ਆਫ ਪਟਿਆਲਾ ਦੀ ਝੁਨੀਰ ਸ਼ਾਖਾ ਤੋਂ ਲਿਆ ਸੀ, ਜੋ ਮੇਰੇ ਖਾਤੇ ਵਿੱਚ ਸਿਰਫ 6, 94000/- ਮੇਰੇ ਖਾਤੇ ਵਿੱਚ ਆਏ, ਜੋ ਕਿ 6000/- ਰੁਪੈ ਘੱਟ ਆਏ.. ਇਸਤੋਂ ਇਲਾਵਾ ਇਹਨਾਂ ਨੇ ਮੈਨੂੰ ਕਿਹਾ ਕਿ ਜੇਕਰ ਲੋਨ ਲੈਣਾ ਹੈ ਤਾਂ ਤੈਨੂੰ 50000/- ਰੁਪੈ ਦਾ ਬੀਮਾ ਕਰਾਉਣਾ ਪਵੇਗਾ ਨਹੀ ਤੇਰਾ ਲੋਨ ਨੀ ਮਿਲੇਗਾ ਮੈਂ ਅਨਪੜ ਵਿਆਕਤੀ ਹਾਂ ਮੈਨੂੰ ਇਸ ਗੱਲ ਦਾ ਪਤਾ ਨਹੀ ਸੀ ।ਇਹਨਾ ਨੇ ਇਸ ਤਰਾਂ ਕਰਕੇ ਗੁੰਮਰਾਹ ਕੀਤਾ ਹੈ ਤੇ ਮੇਰਾ 50000/- ਦਾ ਬੀਮਾ ਮੇਰੇ ਲੋਨ ਦੀ ਰਕਮ ਵਿੱਚੋ ਕੱਟ ਲਿਆ ਹੈ. ਜਿਸਦੀ ਮੈਨੂੰ ਕੋਈ ਜਰੂਰਤ ਨਹੀ ਸੀ ..ਕਿਰਪਾ ਕਰਕੇ ਇਸ ਬ੍ਰਾਂਚ ਦੇ ਸਬੰਧਤ ਕਰਮਚਾਰੀਆਂ ਖਿਲਾਫ ਬਣਦੀ ਮਹਿਕਮਾਨਾ ਕਾਰਵਾਈ ਕੀਤੀ ਜਾਵੇ ਅਤੇ ਮੈਨੂੰ ਮੇਰੀ ਰਕਮ ਵਾਪਿਸ ਕਰਵਾਈ ਜਾਵੇ।
From Darshan singh s/o Sukhdev singh mob no.[protected]

Dear sir i have taken a home loan from your branch in the year 2017, at that time loan is sanctioned for rs. 10 lacs. Till date i have used rs. 9 lacs from above said sanction loan amount, now bank is not disbursing the balance amount of rs. 1lacs and annoying to disburse without quating any reason. So you are requested to please look into the matter and disburse the remaining amount so that i can hassle free complete the construction of my house.
Account detail is as under
Account no. [protected]
Branch near court.
Further i would like to mentioned here that i am also a govt. Employee working as je in pspcl.

To: The Branch Manager
SBI
Kasturba Nagar,
Adyar - 600020
Chennai

Subject: Request for Activation of my Dormant Account no. ___________

Sir/Madam,

My above mentioned savings account is in dormant status. The reason for dormancy of the account is not used from long time due to transfer .

I request you to please reactivate the account. I am enclosing the list of documents on the basis of which the account can be reactivated.

The Account Number is: [protected]

Documents enclosed with this application are:
1. A self-attested copy of my photo ID Proof .

2. A self-attested copy of my address [mention what type it is, such as your Aadhaar card]

Please do the needful and reactivate the account at the earliest.

Thanking you,
Yours Sincerely,

Kapil Sharma
# 132 sector -19/A CHANDIGARH-160019.
MOB- [protected]
[protected]@gmail.com

Respected Sir

I would like to inform you that some one trying to access my internet banking from last 15 days.
So plz help me to find that person.
Its part of Cyber Crime.
Plz help me.
I have a account in state bank of patiala jalalabad west.
Plz solve my problem as soon as possible.
Other wise inform me i will close my account
Vishu Doomra.
Mobile. [protected]

Hi,
Currently, i am living in germany. I am paying back my education loan (Sbp-gyan joyti scheme) since 2016.
Name: mandeep singh
Acc/no. [protected]

I want to finish my loan now at once. Therefore, i have tried to call mr. Gagan chaudary many times for long time on [protected] regarding this issue of paying all the loan at a time. He never responsed of any of my calls.

I also wrote many emails to him to since last month again he never replies of my emails.

Moreover, i have sent my brother to mr. Gagan chaudary for the same issue. My brother explained him all the situation and requested him to provide a reasonable document or any information to finish the loan up. He sent my brother out of his office by saying "i am busy".

I request you to help me out with this issue.

The cash officer of state bank of patiala, basant avenue (Branch), amritsar do not do her job with full commitment. She always ignores the customer in the bank and tell them to wait for longer hours. Moreover, the lunch break starts at 2pm and ends at 3 pm but she always stop doing her work 15 minutes earlier and resumes her work at 3:30pm. I have experienced this situation 3-4 times and now i have decided to file a complaint against her. Hope the situation gets better soon. Thank you
Yours truly

I Dr harmanjot singh frequently visit state bank patiala bank ropar branch punjab for my mother;s passbook updation account no [protected] who is retd govt employee. All the time the ropar branch has something issue with updation machine none of the employee do updation they outrightly refuse n now today I lodge written complaint to the chief manager She dont entertain me properly instead of apolizising n feel her employes mistakes she lecture me abt who dont proper facilities of bank system blaah blaah n staff at state bank patiala ropar branch have became problem for every customer . Strict actions should be taken for proper n efficient functioning in this branch.

Date : 22/04/2019

My account Number is : [protected]

My aunt went to SBI ATM (Address : STBP(IFSC STBP50061), Zira distt : Ferozepur(punjab), postcode : 142047)

First of all there was not any person to guard that ATM. she went to the ATM and processing with her account and withdraw 6000rs (2:18 PM) while she was withdraw her money a person already in the ATM and talking with someone over the phone that ATM is working fine now she ignore him thought that he is from the bank staff.she came out from the ATM and then that person call her and asked her to print my mini statement to verify that machine is working fine or not she thought that person is from bank staff so she did. when she was looking for my slip he swap my card with another card and give that card to her

fake Card detail

fake Card number:[protected]

fake Name on card : Ravinder Kaur

she didn't check that card at that time and come to home

After some time she got a message that her account is debited with 29098 (2:33 PM). she was shocked and call to the customer care to block her card but thank to your support team they took so much time and in between that person make more transactions which are followings

2:18 - 6000 rs (this is done by me)

2:33 - 29098 rs (that done by that person at a jwellery shop (Address : kanda jweller railway road zira)

2:40 - 10000 rs (Axis bank ATM zira (Address : new talwandi road zira)

2:41 - 4000 rs (Axis bank ATM zira (Address : new talwandi road zira)

now her account has been NILL.

when she go to the branch first of all they don't want to listen anything because she didn't have any written FIR which I think fair enough.

After that she go to the Police station ASI S. Gurdeep Singh didn't file FIR but came with her to the branch then Mr. Sanjay Singhaniya from bank staff show us the footage but didn't gave us that footage in the pendrive. he ask that he need a copy of FIR and then he will provide that which also I think fare enough.

she go to the police station due to some reason they didn't file my FIR. Me and my family by ourself investigate the thing and collect some data regarding this whole incident.

Finally we got a copy of FIR and submitted that to the branch on 31/04/2019 (Friday) and submitted to the Mr. Sanjay Singhaniya. Now he told me that we have no any technician now please bring a technician and come again to the branch she call me(I am a software developer) I go to the branch and Now Mr. Sanjay Singhaniya have a new excuse that this is done by only his technician and we have to wait for monday.

By monday My aunt go to the branch Mr. Sanjay Singhaniya ask for 200rs which she ready to pay because she need that footage. Mr. Sanjay Singhaniya gave a voucher to my aunt which was look like a fake voucher which I attached. she go to the cash counter but there were no cashier at cash counter due to lunch break but she got the pendrive and called me I checked the footage on my personal system. and that footage was wrong.

Then I again go to the bank and ask for the correct footage now he export that footage by his self in front of me and transfer that to the pendrive and now he again asking for money and I ask for slip

He fill a form which we ussually use for new check book, close account, transfer account and all but he use the last option labeled with other and fill there " Video footage of camra 1, 2 or 3" and he give that form to me and I ask him again that how much I have to pay he told me verbally that 200 I told him that where that is written on the form then he wrote 200 on the form.

I am an educated person. when I told him that why he asking for money he has no answer I ask that where it is written that I have to pay 200 for video footage he agin have no answer. then all the staff member suporting him instead me.

After that he told me that they will not give that pendrive to me they will provide that data directly to police officer and I have to bring him to the branch. Thanks to ASI Mr. Gurdeep singh he gave his personal number to me and I called him he immediately come to branch and then Mr. Sanjay Singhaniya provide the pendrive and didn't ask for money that time.

This all process took almost 8 days.

Now thell me in these 8 day that person might me left our country who will be responsible for that.

I want that you have to take an action against Mr. Sanjay Singhaniya for harassing us and torching us mently.

Please contact me : [protected]

My aunt contact number : [protected]

If you didn't take any action I will try to get this issue to the court.

Thanks

Ajay