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Student In NIIT — changing user id and password

Sir, with due respect i beg to state that i am unable to change my user id and password in the site- http://10.240.43.216. everytime i try to open it, it says your page cannot be displayed! now i am running with the original user id and password given by them in our landline phone which can be easily hacked, also i am unable to see my daily/monthly internet usage. please help me to get rid of this severe problem i am facing.
I'll be always greatful to you, , , thankyou...
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m losing my niit niit how to get back
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how 2 get back my niit account
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