| Address: | Chennai, Tamil Nadu |
I have been trying to all someone in your Chennai Branch office last 48 hours after I failed to get a response from your toll free number who registered my requirement saying 'someone will call you in 3 hours".After repeated attempts in talking to someone who can even speak English in your Chennai office ( the phone was being answered by an attender), I spoke to one Mr. Lakshman who gave me the phone number of Mr. Sampath, whose phone was not reachable whole day! Again I called Mr. Lakshman gave me the number of Mr. kamalakannan, your ASM. I tried him for long but he ever picked up his ringing phone.I messaged him that I want him to pick up his phone and I am a customer wanting to buy your products. No reply. I called Mr.Lakshman again and explained to him my predicament. He called Mr. Kamalakannan who reluctantly came on line. l started telling him what the problem was and he said, "Cut the crap. Make it short. What do you want." I do not expect a company of your status to have people like this working for you. I am putting up this complaint on Facebook and also Customer Complaint Portals. Shame on you. I am also getting this message published in 2 all India business journals. Ejji K. Umamahesh Was this information helpful? | 
I am Kriti from Su-Kam. We are sorry that you have been facing problems with the servicing of our product. We can totally understand how frustrating it must have been for you. We try our best to always be there for our customers and keep them happy but like any other company we might not succeed every time. Please accept our apologies.
Can we have your complaint number and contact details, please? Please email them on [protected]@su-kam.com. We will get back to you ASAP.
Thank you,
Kriti