[Resolved]  Sujatha — Poor service by Cryo Save

Address:Tamil Nadu

hi, I have banked my childs stem cells from Banglore last year during november month. I am surprise to see such poor serice by the cryo save that after giving many reminders till date have not received my preservation certificate. I found that Cryo save is fooling customer around.
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Aug 13, 2020
Complaint marked as Resolved 
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yes I agree to that even I have banked the stem cells of my child from Ahmedabad and till date I have even not received the certificate. I found this is a scam company and should not believe on their commitments. Bid promises were give by the executive at the time of enrollment and later not a single one is fulfilled.
Dear Manjusujatha123

As per our records, you are not a registered client of Cryo-Save. If you are a registered client, surprisingly, you have never lodged a formal complaint with the company regarding your concerns. An anonymous complaint like this will never help you satisfy your concerns, and us to rectify faults, if any, to strengthen our Customer Satisfaction.

We are a multinational company with presence in over 40 countries across 3 continents, having serviced over 180, 000 satisfied clients with our quality services. For all your genuine queries, please contact the Customer Care at the address and contact number provided at the time of enrollment.

Regards,
Ivy
Cryo-Save (India) Private Limited
May be you are a new employee of this cheater company that's why your are talking as your previous colleagues were talking.FYI I logged a complaint for so many time as your guys were instructed me but every time i was getting calls and follow-up from different people.I fight for many months and finally i terminated my preservation with cryo save, bangalore that's why you dont have my record..Yes i accept that its a big???? company but after all for me its the worst company and tinny in india.
But definitely i will preserve my another child's stemcell with a good local company which has ethics not with the MNC??? company working with no ethics.So no more deal with any MNC? companies in future.
Thanks very much to spend this time but if you were spend it to solve my problem then i could be continue.

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