Sujatha — TDR Process

Address:

Mumbai City, Maharashtra

Respected sir this is regarding the With Reference to my PNR No:[protected], where i was informed that 'the refund is not admissible as informed by Railways through their letter no : MCR300514V13073 and the reason being : 'TKT not Surrendered/TDR not within 2/3/3 Hrs(CNF/RAC/WL) of actual departure of Train.' but my ticket having PNR No:[protected] has 5 passengers out of which three passengers names were cancelled much before the date of journey.. but for the remaining two passengers the TDR was filed before 12 hours of the departure of the train ( i could not cancel it because the chart got prepared already). infact these two passengers travelled in AC II tier in the same train. so i will be happy to get the proper response from irctc. thankyou sir