[Resolved]  Sukam — Service

Address:Jorhat, Assam

Dear Sir

WIth due regret I would like to inform you that my Sukam Inverter of 2.5 KW is out of order from 2 months.

It has a problem with the LCD screen which was replaced and after that also the problem was not resolved and there was still some problem pertaining with the product. I have paid all the charges for the product and the service and also the advance for LCD screen at your service station. Still there is no interest from your end and it has been months that i have paid the advance amount.

It is a matter of shame on a company of such high reputation to treat the consumer in this manner in regard to the service of the product.

I hope there would be a strict action taken from your end and at the earliest.

Thanks & regards

Bikash Jalan
+[protected]
M/s Vintage Automobiles
New Balibat
Jorhat - 785001 ( ASSAM)
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear customer,
Sorry for the inconvenience caused. Thanks for sharing the necessary details needed to resolve the problem. We assure you that we will look into the matter at the earliest.

Su-kam Executive
[protected]@su-kam.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Su-Kam
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    193
    Pending
    0
    Resolved
    41
    Su-Kam Phone
    +91 12 4417 0500
    Su-Kam Address
    Plot No. 54, Udyog Vihar, Phase VI, Sector-37,, Gurgaon, Haryana, India - 122001
    View all Su-Kam contact information