[Resolved]  Sukam — No response from customer care

Address:South Delhi, Delhi

I have a Sukam inverter, which is 2 years old, I had logged a complaint on the customer care number last saturday i.e. 17th April at 10.53am with complaint number [protected] but no one has ever called me to attend the complaint.

Despite multiple calls, writing even to CEO of the company Mr. venkat, no action has been taken. This company is a bunch of stupids.

NEVER BUY A SUKAM PRODUCT, IF YOU WANT TO SAVE YOUR SELF FROM THE HARRASEMENT
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Aug 13, 2020
Complaint marked as Resolved 
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Dear customer,

We are extremely sorry that you have been inconvenienced through a Su-kam product. However, we pride ourselves on prompt and effective customer service. Please provide us with your name, contact number and address. Please give us the complaint number and date as well and we assure you to look into the matter at the earliest. Mail us at [protected]@su-kam.com, We would do our best to resolve your grievance at the earliest.
Hoping to hear from you soon.

Sarita
Su-kam Executive
[protected]@su-kam.com
Our Customer Care Executive came to your place and solved the problem. The card has been changed and we hope that the system is working fine. Please feel free to get in touch if you face any problems with Su-kam products in future. you can mail us your query at [protected]@su-kam.com

Su-kam Executive,
[protected]@su-kam.com

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