Sun Direct Complaints & Reviews

Post your smart card number

Smart Card Number is [protected]

i dont know but in dthreview.com they are giving good reviews

Sun Direct DTH — improper services

Im using sun direct dth i have recharged an amount 1000rs (don't remember the date) and wanted to activate new channels, i have been trying for couple of months but the customer care no. is not working
please help.

i am purchased a sun dth on[protected]. many channels are not available from oct 2010, and we are called the customer care to solve the problem.again we put complaint (no.[protected])on[protected].furtheragain ref no.hy[protected] on[protected], again hy[protected] on[protected].our problems is continued, what will do further ?...

sir.

I Anish c Thomas Smart card No: r [protected] is a customer of sun direct dth ltd.

I shifted My room From # 31 munniappa layout To next building # 306 munniappa layout

So please kindly send your man to help me for setting the dish.

thank you... your's faithfuly

(Anish c Thomas)

smart card no: r [protected]

box no:H [protected]

moblie no:[protected]



Old Address New Address



# 31 Ground floor, 3rd cross, #306 first floor,

munniappa munniappa layout,

wind tunnel road wind tunnel road

murugesh palaya murugesh palaya

bangalore -17 bangalore -17

JISSI TERRY
South Delhi
Mob :- [protected]

Sun Direct Card No :- [protected] -R
Complaint No :- [protected]

I have recharged my basic hindi channel on 06/7/ 2012 & it was working till 18/7/2012 without any problem. From 19/7/2012 at 13:00 Hrs onwords, I can see E 48-32 No signal & E 52- 32 searching for signal on the TV screen.

I logged a complaint on the same date ( 19/7/2012 ) at around 14:00 Hrs & till date no one has turned back. This shows your poor service.

I have been calling from past two days to customer care center without any result. It is a poor show from sun direct . I want some quick action to be taken, otherwise after few years you will not have a singal customer.

Hope for agood response.

Thanking you

Send your complaint through mail to the zonal manager - [protected]@sundirect.in

post the complaint along with your smart card number

post your complaint along with your smart card number

post your complaint along with your smart card number

I AM GANESH.S
I AM IN GUDUVANCHERI.SUN DIRECT HD SERVICE IS VERY POOR RESPONSE.
WORST RESPONSE AND THEY ARE TELLING SAME STORY.DON'T GO FOR SUN DIRECT DTH SERVICES.MY CONTACT NO :[protected]

Most worst service. Never expected.. in india's one of the worst hd set up box..selling by sun direct.my smart card no.[protected].already above 100 times more i call to sun direct.no respons... they repair 3 time also same pro..

SO DON'T BUY SUN DIRECT
SUBRAMANIAN.P
PUSHPAVANAM.

Dear sir;
I have takeMEGHA SHINE PLAN in your dth service. and free channel (SET MAX) channel is been not subscribing at our set top box so you will take action for my complain urgently because i have send you lots of coplains so make action urgently otherwise i will stop your DTH connection & get NEW connection from other services. THIS IS MY LAST COMPLAIN TO YOU.
MY ID NO. IS [protected].
NAME KABINDRA KUMAR
MOB NO [protected]

Sun Direct — Corrupt company

Recently I shifted to new location and asked Sun direct cust. Care to re-install the things. They told me some distributor number and payment to be made was Rs 350. It was too much, I decided to terminate the connection and then I discovered that Rs 350 Rupess will be charged only when the person will go to your old location and collect antenna and everything from there then he will come to your new location and install everything. If you have the stuff with you they should charge you only Rs150/. Any way for past one month I could not get them to re-install the things. Keep on calling to their customer care and already spent lot of time and money calling them. Beware about sun direct, if some 50 people are ready then we may collect at some public place and destroy our antennas and Set top box to make the public aware about these cheater and corrupt persons.

i would say that dth is very expensive than cable, i pay only rs 100 for cable in chennai and i get more than 60 channels, and i get discovery and many sports channed, if want to go to dth i will not get some channels and also i have to pay ot of money to get some channel whic i get for only rs 100 in cable, i would say sun direct people are such a kind of cheaters, and recent updata makkal tv is not available in sun direct, the draw back in cable in the picture quality

i was forget my sundirect password ple help me recover my password .my card no.......[protected]...............[protected]

Dear sir
i am sohelahmed from bangladesh feni chhagalnaiya two month ago buy sundirect box ..but till now i m not doing recharge card and do'nt doing on pakage ..change the case of that i dont know my password my card no...[protected]...and [protected]
sir i have to need my password .u write me ple how can i get my password .in my country more user of sundirect .i have a shope of desh accessories .i recharge sundirect all of the time .but the problem is password .how can i broke password would u write me ple
thenks regard sohelahmed

sun-direct — login password

DEAR SIR,
I M Rjrasel FROM BANGLADESH,Barisal.
TWO MONTHS AGO BUY A SUN DIRECT BOX.
BUT TILL NOW I M NOT DOING RECHARGE CARD AND DON'T DOING ON PACKAGE CHANGE THE CAUSE OF THAT I DON'T KNOW MY PASSWORD.
MY CARD NUMBER IS
User name
[protected]
Password:
SIR I HAVE TO NEED PASSWORD.WOULD U WRITE ME PL Z. HOW CAN I GET MY PASSWORD.
IN MY COUNTRY HAVE MORE USER OF SUN DIRECT.
I HAVE A SHOP OF DISH ACCESSORIES.I RECHARGE SUN DIRECT ALL OF THE TIME. BUT THE PROBLEM IS PASSWORD. HOW CAN I BROKE PASSWORD WOULD U WRITE ME PL Z. ([protected]@yahoo.com)

DEAR SIR,
I M ramprasath FROM Kallakurichi.am forget mysundirect password ,my smartcard no:[protected]

Sundirect — Forget pass

MY USER NAME IS-[protected]
I FORGET MY USER PASSWORD. WHAT CAN I DO SIR. HOW TO RESET MY PASSWORD. REPLY QUICKLY PLEASE

I am suresh i have forget my sundirect login password my smart card no is [protected]

i did my sundirect recharge,but it is not coming signal,whats the reasone

i want to know my account balance, and send that to my mail shabbu.[protected]@gmail.com my card number is [protected]

iam current mail id word mistake (d) change to ( t)

current- mail id ( [protected]@gmail.com) correct -mail id ( [protected]@gmail.com)

not able to watch kalaignar tv, jaya tv, jaya plus, raj tv, mega tv, vsanth tv, makkal tv, kairali tv, gemini musicand many channels since last 1 month

Dear Sir/Madam,

Please note following details which are always required by different customer care people working in SUN DIRECT.

Smart card no.[protected]

Name of the smart card holder ; Miss.saina devi

Reason for mail : Not able to watch kalaignar tv, jaya tv, jaya plus, raj tv, mega tv, vsanth tv, makkal tv, kairali tv, gemini musicand many channels since last 1 month


First of all i shall aprreciate the duff and dum customer care team for their worst behaviour with the customer

Daily we are lodging the complaint.we receive daily complaint no.- just for the sake of showing that they care for our valuable call, but no response.

Simply they told Channels shall be activitated within 2 hours

On another day giving the same assurance that the channels shall get activited very soon.But still im not getting any channels.

WILL YOU PLEASE LET ME KNOW WHAT THE THE TIME LIMIT FOR 2 HOURS AS PER SUNDIRECT CUSTOMER CARE PEOPLE. FOR US IT IS ACTUALLY 2 HOURS MEAN 2 HOURS I DO NOT UNDERSTAND WHY YOUR CUSTOMERCARE PEOPLE ARE GIVING FALSE INFORMATION TO CUSTOMER AND JUST MIS-GUIDING THEM

Do you want your customer should beg upon for getting their channel activated.

Can you please provide me your noddle officer`s name and his/her mobile no./ e-mail address enabling me to send reply accordingly.

Since last 1 month we are facing your arrogant customer care team.

Hope you understand our problem.

Your immediate action shall be highlly appreciated

Thanks and regards,

Miss.Saina
Read comments Satellite, Cable DTH TV

forward your complaint to the zonal manager email - [protected]@sundirect.in

Sun Direct — NO SIGNAL & LOUSY CUSTOMER SERVICE

THIS IS A CONTINUATION TO MY VARIOUS COMPLAINTS TO SUN DIRECT (LATEST COMPLAINT NO[protected] DTD[protected]REGARDING NON-AVAILABILITY OF CABLE SIGNALS.

AFTER A NUMBER OF COMPLAINTS BEFORE THAT THEY ARE TRANSMITTING ONLY 6-7 CHANNELS APART FROM DD CHANELS.

IN THIS REGARD I INTEND TO SUBMIT THE FOLLOWING:
1-FROM THE DAY ONE OF THE INSTALLATION , SUNDIRECT IS FAILED TO ATTEND ANY OF THE CUSTOMER PROBLEM IN TIME AND EFFICIENTLY.
2-A NUMBER OF TIMES THEY HAVE CONTINUED THE PACKAGE SERVICE (AND DEDUCTED THE CHARGE FOR THAT WITHOUT INTIMATION)WHICH HAD BEEN ANNOUNCED FOR A PARTICULAR PERIOD (FOR EXAMPLE IPL-T20 ).
3-THEY HAVE GIVEN ADs FOR HIGH QUALITY CHANNEL TRANSMISSION, BUT FAILED FOR THE SAME AND NUMBER OF CHANNELS OFFERED ARE ALSO DOES NOT MEETING( FOR EXAMPLE CHIRITHIRA CHANNEL AND OTHERS IN MALAYALAM).
4- ONCE I HAVE STARTED STAR SPORTS FOR AUS OPEN TENNIS AND BEFORE THE VALIDITY OF THE PACKAGE EXPIRES I HAVE ACTIVATED ANOTHER PACKAGE OF STAR SPORTS+ESPN FOR FOOTBALL WORLD CUP ,WHICH HAD VALIDITY BEYOND THE FIRST PACKAGE . SUNDIRECT CONTINUED THE FIRST PACKAGE WITHOUT ANY INTIMATION AND OF NO USE TO CUSTOMER(ME) RATHER DEDUCTING THE PACKAGE CHARGE AS WELL. SUNDIRECT INVARIABLY USING THESE KIND OF TACTICS AND LOOTS HIDDEN CHARGES FROM ALL THE CUSTOMER. THEY INTEND EXPLOIT THE ORDINARY PEOPLE'S HARDSHIP O[censored]NABLE SWITCH OVER TO OTHER COMPANY DUE TO FINANCIAL IMPLICATION.
5-IF THAT WERE NOT ALL, THEIR CUSTOMER EXECUTIVES ARE EITHER HIGHLY INCOMPETENT OR TRAINED FOR NOT ATTEND/ADDRESS CUSTOMER PROBLEMS . IN MY EXPERIENCE THE PROBLEM STARTS FROM THE DIFFICULTY TO GET TELEPHONE CONNECTION. THEIR SO CALLED EXECUTIVE TOOK ENORMOUS TIME TO ELABORATE YOUR /CONNECTION DETAILS WHICH REALY DON'T REQUIRED. AFTER THAT, THEY NEVER HEAR THE ACTUAL PROBLEM AND ADDRESS IT.MOST OF TE TIME YOUR CALL WILL END UP IN THE ANSWER THAT THEIR SYSTEM IS SLOW. ALL THIS SHOWS THE POOR CUSTOMER SERVICE AS WELL AS THE LOUSY PROBLEM SOLVING.

SO THIS IS A SINCERE ADVICE TO ALL NEW ASPIRANTS OF SUNDIRECT CONNECTION, THEY NEVER GET INTO SUCH A MESS WHICH IS OF NO USE RATHER MAKING A HOLE IN YOUR POCKET.

GIMMICHAN
[protected]

Replacement Setup Box.
Sir,
I am from new delhi.
it seems to be problem in my setup box. many times i said to change setup box in customer care
but till now no response towards sun direct. now what to do tell me sir

mob-[protected]

Hi Raj,

I had same experience with SUN DIRECT DTH.They won't respond for our Issue.
I would suggest you please handover your DTH connection to delaer and take Other service.Please don't wast your time regarding this.

Thanks,
Mohan

WHENEVER RAIN IS COME EVERY CHANNEL IS :''"ERROR " AN NO SIGNAL, , , , , , , , FOUND SEARCHINNG FOR SIGNAL, , , , , , , , , , , , THET GOING ON BAD CUSTOMER SERVICE THAY CANT WORK

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