DishTV Customer Care
Dish TV India Ltd.
Customer satisfaction rating: 35%
Submit a Complaint
2866
COMPLAINTS

DishTV Customer Care

Dish TV India Ltd.

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Address
FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 3474  [Only MTNL/BSNL Lines]
up
654
down
247
1866 001 3474  [Only Non MTNL/BSNL Lines]
up
445
down
197

Phone:
Phone:
+91 12 0255 0000  [All Lines]
up
626
down
147
+91 11 6001 3474  [Northern India]
up
226
down
71
+91 44 6001 3474  [Southern India]
up
162
down
79
+91 33 6001 3474  [Eastern India]
up
132
down
63
+91 22 6001 3474  [Western India]
up
131
down
64

Additional info
Punjab, Himachal Pradesh, Jammu & Kashmir (STD)
+91 17 2600 1347
+91 17 7600 1347

West Bengal, Assam (STD), Bihar
+91 33 6001 3474
+91 61 2600 1347

Madhya Pradesh, Orissa, Chhattisgarh
+91 75 5600 1347
+91 77 1600 1347
+91 67 4600 1347

Gujarat, Maharashtra, Goa
+91 79 6001 3474
+91 22 6001 3474
+91 83 2600 1347

Tamilnadu, Kerala
+91 44 6001 3474
+91 47 1600 1347

Andhra Pradesh, Karnataka
+91 40 6001 3474
+91 80 6001 3474

Uttar Pradesh, Uttranchal
+91 52 2600 1347
+91 13 5600 1347

Delhi, Rajasthan, Haryana (STD)
+91 11 6001 3474
+91 14 1600 1347

All States (Toll-Free)
1800-180-3474

View More Information...

Customer satisfaction rating
35%
Complaints
2866
Pending
565
Resolved
852
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So far so good - The company responded to our notifications and is working on resolving complaints.

DishTV Complaints & Reviews

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Dishtv — most tamil channels are now 301-signal not found error

 jma2000 on Oct 23, 2018
As you are probably aware, most of the residents in UAE have been using dish tv for many years now and of course dish tv has major share / business from UAE.

It was going good and even now also it is good however in the recent past most of the TAMIL channels are not able to view and all of them are coming as 301 - signal not found error.

I am affriad if this is not resolved asap, resident may resort to other providers and hence dish tv market share may reduce.

Requesting you to take action to rectify the situation so that you continue to retain customers.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — poor services from dish tv

 Sohan Singh Sajwan on Oct 21, 2018
Sir/madam,
I contacted your customer care helpline as there was an issue with the installation of my dish tv antenna. I asked them to send a technician for the same. I contacted them on 18/10/18 they said that our technician would contact you within 24 hours. But no one contacted. Instead they contacted us on 21/10/18. After repetitive reminder they didn't sent any technician. I would like you to take a strict action against it....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — message low balance is showing up on tv even when the switch off date is in march 2019

 Neeta Gawrha on Oct 19, 2018
None of the channels coming up on tv and message showing up as low balance. Vc number [protected] is due for recharge. Recharge at any dishtv dealer or visit dishtv.in.

However the dishtv account was recharged on aug 27th for 6 months and switch off date is mar 11th 2019, so how come i am seeing this message.

I am not able to call as rmn has been changed, please update rms as below for this account asap

+91-[protected].

Attaching both error message and payment confirmation email for your reference.
Request you to look into the issue.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — need a change in registered mobile number (vc number - 02511827347)

 Neeta Gawrha on Oct 19, 2018
Hi team,

My registered mobile number is not in service any more and i need to change the registered mobile number.

Old mobile number - +91- [protected]

New mobile number - +91 - [protected]
Also even though i charged my dish tv for 6 months on aug 27th 2018, i am getting message on screen as low balance and none of the channels are working.

Can you please take a look at the earliest, also change my rmn as listed above.

Thanks,
Neeta...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — problem in registering mobile number and online recharge and setting super family pack.

 Mohan Lal Meghwal on Oct 19, 2018
Dear sir
Vc [protected]
From yesterday night i am trying to register my mobile number but still not registered. Another side without rmn online recharge could not be done. For online recharge they ask for rmn. It is very bad service.
I have recharged it by rs 500/- through dishtv dealer today but it again switch off date is 05/11/18 i. E rs.500/- for 15 days only. I have not selected such a plan then why you are giving such a costly plan??
I want super family pack for north india which is rs.253/- pm only.
Please don't cheat us. Previously dishtv services were...
Complaint comments  Read comments Complaint category TVs

Dishtv — regarding customer service and dealer for recharge

 Vishal Mohan Janrao on Oct 18, 2018
Hi i am advocate vishal janrao. I want to raise an issue agaunst dish tv recharge dealer and your customer care executive who was so arrogant and unhelpful person. I called at 1.00 am on the date of 18th october 2018 to raised an official compalint against dish tv dealer whom my elder brother paid 100 rs for recharge of dish tv. So as per my request your cce raised request for feedback which was fake because i asked you never ask me name of the dealer or number and you r giving feedback number. So i insist him please go ghrough the notes of my account he was the same person whom we usually deal...
Complaint comments  Read comments [1]Complaint category Other

Dishtv — worst service and support

 satheeaseelan on Oct 17, 2018
Worst Support i ever had- DishTV - VC NO - [protected]

I am using Dish TV DTH for almost 10 years, Around two weeks time i got a call that "You need to do alignment change and replace dth box with new one and need to pay 400 rs" in a morning

the next day first half they done the process and get 400 from my grandma and told that they need to do some config from office after that only we can see the TV and left,

after one week also they not done that and we are calling that dish tv agent in our area telling daily we come today or tomorrow, i had lost...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — unfair and unethical practice

 Sl Razdan on Oct 17, 2018
We live in delhi and i had on 21st sept 2018 requested dish tv call centre to deactivate my service since we are leaving the country and the call center confirmed to be doing so and also stated that credit balance in account will be carried forward to next period when we return and activate the service.

We were surprised to receive a new bill dated 30th sept for next period and when contacted by email they refuse to clarify why it is happening so and still claiming that service is active. Despite repeated reminders they are not suspending the service just to continue billing. This...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — recharge amount does not reflect

 ksdoctor on Oct 16, 2018
I have recharged my dish tv connection of VC NO.-[protected] on 22.09.2018 with my UPI BHIM app of Rs.1545 for 3 months.my transaction Id was -S79501708.My this recharge is not reflected in my account even though transaction is completed successfully.I have contacted customer care several times but it they cant resolve my problem. Please look in the matter and either refund my money or recharge my above said connection....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — deducting overcharge

 DonaNithin on Oct 16, 2018
For re-installation purpose 15 September 2018 i called customer care office and register a complaint . they told it will take RS 239

their service men came and ask RS 1900
my mother is alone in home, he will shout and take RS 1400 from mother
that time i called customer care office and told these things - they will told to me they will give the over deducted amount through recharge

then i called after 28 days - he told we will register a complaint now - they will solve within 24hr
after that around 28 times i called them. still they didn't give...
Complaint comments  Read comments Complaint category TVs

Dishtv — balance update pending and service interruptions

 prasanna07 on Oct 15, 2018
This is rediculus service, although we have paid for this month but due to balance update the dish TV has stopped the service today which is not tollerable .if any issue related to balance update is pending after several time miss called then it's the provider issue for that why we will suffer from service interruptions......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — recharge amount deducted, validity not extended

 sauravkumar58 on Oct 14, 2018
Hi dish tv
This is to inform you that today at around 5:45pm i tried to recharge my dish tv account vc no.-[protected], registered mobile no.[protected]. The amount for which i recharged was rs.622 since there it showed that on recharging for rs. 622, i would get extra validity for 4 days.

The amount got deducted from my amazon pay balance account (Screenshot attached for reference), however, my dishtv account validity has still not been extended by one month.
Also, the transaction details screen that appeared on the screen after payment was blank (Screenshot attached).
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — my 3 year non stop pack has over in only 1 month stop

 Ripendra Chauhan on Oct 14, 2018
2600 rupee new connection online booking 9september 2018 online debit card payment and 10 September dish TV success ful complete delivery and 10 September start pack has stop in 12 October and why I can give 2600 rupee my name is ripendra Kumar Singh VC NO is [protected] and send me reply pincode 282006 please help me thanks....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — requesting to disconnect my dish tv connection and provide money back for setup box and balance of my account.

 Maheswara Rao Kattamuri on Oct 12, 2018
I am very sorry but i want to disconnect my dishtv connection because complaints are not getting resolved in 24hrs every time. So much time i am wasting everyday to talk to customercare but complaint are not getting resolved for current complaint (301 signal error, no tv from 4-oct-2018) and for old complaints. I never see this kind of customer care and this kind of service from any other services. Please check my complaints with my reg. Mobile number ph. [protected] for new vc no. And old vc no. And please do needful. I want money back for my setupbox and my balance amount of my account....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — technical visit charges

 kool.shasha on Oct 12, 2018
Hi, i have temporarily deactivated my account vc: [protected]; mobile: [protected] due to some personal reasons. Now today i re-activated it but i am unable to watch the channels. Customer care asked for a technician visit which will cost rs.200.

Though it is not a big amount but i am not satisfied why customer should pay for such issues? You guys are providing a cable connection and if it is not coming it should be you who should troubleshoot it....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — steiff box changes

 nithiyananthan.s on Oct 11, 2018
Dear sir,

Vc no:[protected] register mobile no :[protected]

I am nithiyananthan from tamilnadu, karur dt, anjur vilage, narikattuvalasu my home i am dish tv customer using dish tv 15 years. Iam recommended dish tv my relative using 10 concoction running, sir dish tv customer care person not support in this time my i call some more time not responsibility answer please follow this proplam. I am full support in dish tv.

Yours sincerely,
Nithiyananthan. S
[protected]...
Complaint comments  Read comments [1]Complaint category Employees

Dishtv — upgrading pack

 Kãíšär Dâr on Oct 8, 2018
Earlier i have changed my pack by mistaken to "bharat pack rs - 100" with 17 add-on's now when i'm going to upgrade any pack on dishtv website but unfortunately its not changing. I want to change my pack to "swagat pack rs - 209". Kindly have a mercy on me because i'm old customer of dishtv india. Please solve this as early as possible. Vc: [protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — complaint against no signal

 Tatbir Verma on Oct 7, 2018
Sir, i have installed hd free dish connection this year. After every 15-20. Days appears in the screen shows no signal. About this so many times i have discussed concerned authorities but no action has been till to date. As such you are requested to direct the concerned man to solve this problem.
Thanks
Yours
Tatbir kumar verma
Vpo jhikli ichhi
Near shiv mandir
Mob. No. [protected]...
Complaint comments  Read comments Complaint category Home & Garden

Dishtv — setup box is not working since last 7 days

 jagdish900 on Oct 7, 2018
​my vc no is [protected].
My setup box is not working. I made a complaint 1 week before in dish tv customer care as my connection has still in guarantee period and. But whenever i called customer care and asking about my complaint they said it will take 24-48 hours. They make us false promise everytime. I am totally pissed off about the service dish tv is providing.

I request either repair my dth setup box or return my money.

Regards
Jagdish...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Dishtv — all hd channels and most non-hd channels not working

 CoolKK on Oct 6, 2018
I have kept on writing to dishtv customer care that even though i am keeping on recharging month after month - my issues are not getting resolved. Please check repeat of same emails being sent to dishtv customer care - they dont even bother to call or reply.

Ranjan lala
Sat 10/6/2018, 2:28 pm
Hi dishtv,

I have been keeping on writing emails to you regarding more than 60% of channels not working in my titanium - full-on hd pack.

I would like t bring to your notice; kindly reply.

After recharge, we kept the set top box on...
Complaint comments  Read comments Complaint category Entertainment and Recreation

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