DishTV Customer Care
Dish TV India Ltd.
Customer satisfaction rating: 40%
Submit a Complaint
3494
COMPLAINTS

DishTV Customer Care

Dish TV India Ltd.

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Address
FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 3474  [Only MTNL/BSNL Lines]
up
763
down
295
1866 001 3474  [Only Non MTNL/BSNL Lines]
up
526
down
236

Phone:
Phone:
+91 12 0255 0000  [All Lines]
up
748
down
182
+91 11 6001 3474  [Northern India]
up
270
down
89
+91 44 6001 3474  [Southern India]
up
197
down
102
+91 33 6001 3474  [Eastern India]
up
152
down
72
+91 22 6001 3474  [Western India]
up
153
down
76

Additional info
Punjab, Himachal Pradesh, Jammu & Kashmir (STD)
+91 17 2600 1347
+91 17 7600 1347

West Bengal, Assam (STD), Bihar
+91 33 6001 3474
+91 61 2600 1347

Madhya Pradesh, Orissa, Chhattisgarh
+91 75 5600 1347
+91 77 1600 1347
+91 67 4600 1347

Gujarat, Maharashtra, Goa
+91 79 6001 3474
+91 22 6001 3474
+91 83 2600 1347

Tamilnadu, Kerala
+91 44 6001 3474
+91 47 1600 1347

Andhra Pradesh, Karnataka
+91 40 6001 3474
+91 80 6001 3474

Uttar Pradesh, Uttranchal
+91 52 2600 1347
+91 13 5600 1347

Delhi, Rajasthan, Haryana (STD)
+91 11 6001 3474
+91 14 1600 1347

All States (Toll-Free)
1800-180-3474

View More Information...

Customer satisfaction rating
40%
Complaints
3494
Pending
685
Resolved
1227
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

DishTV related photos (411)

DishTV Complaints & Reviews

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Dishtv — not sending technical person

 Ram Mohan Kondapaneni on Apr 18, 2019
Dear Sir,

i am dish tv customer, My connection is not working from 8th April;19 onwards and i am every day 2 times continuously doing a followup with DISH TV customer care team but till date, my problem is not resolved and never visited your technical team to resolve the issue.

to contact DISH Tv customer care i am spending my valuable time 2 to 3 hours daily but the problem is not resolved.

By choosing Dish tv connection is a mistake of mine and your team feeling that customers are beggars. as a customer of Dish tv i am getting lot mental pressure while...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Dishtv — fails to provide channels

 ajeshsajan on Apr 18, 2019
I bought Dish TV DTH set Top Box on October 8, 2017 with 3 Year 'Non stop Pack' (Only Free channels only )which activated on September 16, 2017 (Switch off Date September 14, 2020). But now they did not provide all free channels. I give Complaint to their customer cell (above 4 Times). They give promise that "within 24 hours Technician will come to home and problem will solve" at free of cost. But any technicians did not solve my Dish TV problems and without my consent the complaint was closed by the costumer cell or Technical team.
My Complaint No :
[protected].03.19)
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — dish tv error message 102 still after recharge

 Naveen nandal on Apr 17, 2019
My vc no [protected]. My next recharge date is 19/04/19. Error 102 recorded message displays on screen on 16/04/19. and no channels displays on screen. I made a recharge of 350 Rs on 17/04/19.Still the message is on screen.I called customer care dish TV many times after recharge.Now they are saying that it is a problem due to vc faulty or set top box fauty and I have to pay 200 Rs + gst to dish TV for correction the signals....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV India Ltd. — re installation

 Rajender75 on Apr 17, 2019
Whom so ever it is concern

Dear trai team,

I had complained on[protected] regarding re installation related issue to dish tv (Vc no: [protected]): complaint no.: [[protected]], till date the issue was not solved even after contacting dish customer care for several times?? They misleading me & testing my patience.

Since 7 days i have been following up with customer care & service in-charge for re installation. Daily i am calling and waiting for almost 30-40 mins to get the call connected. Every time i call they will say that they escalated they spoke with...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — dishtv-customer support could not arrange technician visit to resolve long standing issue.

 swapnajit M on Apr 17, 2019
I have been facing 301-signal not found issue since last 5days and raised a complain and told that technician visit will be arranged and issue will be resolved in 24hrs.
But since that day its been 5days no one has appeared, being a customer as sufferer i am reaching to customer support every day a minimum of 4 to 6 times and most of the time stays on line to get the call connected but when time comes just listening only one thing from them that they are taking this as priority basis (Since these 5 days may be my complain has taken 10+ times on priority basis, and no one cares the priority),...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — reinstallation

 Srivenkata laxmireddy nandipati on Apr 17, 2019
Hi

Till date no one visited for re installation.
I have never seen such irresponsible vendor like Dish TV. Am not going pay the installation charges, renew, etc.

I have raised a complaint against this firm in 2016 in the same forum for installation of new connection.

Regards
Venkat

On Sun 14 Apr, 2019, 15:07 Venkata Laxmi Reddy N S, wrote:
Hi team,

I have raised a request for re-installation of DishTV on 10/4/2019 with the request no.[protected] for the VC number([protected]
) as mentioned in...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — poor customer service by dish tv

 Sarkar12285 on Apr 16, 2019
Dear sir/madam
My self Manojit Sarkar one of your customers since last 4year.my vc no is [protected]-5 . but in last 4days my set of Box not working, i already given complain to your customers care on 13 April my Complain no[protected], they commitment to me that my Complain will solve with in 24h. But till today there is nocall form your technician.. When i call on your customers care they are talking like what can i do..
Sorry sir but Once upon a time dist tv known for there best customer service but now i think they loose there goodwill.
Please do something think otherwise...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — fraud activity

 Saju17 on Apr 16, 2019
My vc no. : [protected]
Token number : [protected].
User id : 28737390

Please note the problem and kindly solve the same at the earliest.

Yesterday on 15th april 2019, after logging in your website, i have selected the channels that we wanted the monthly charge showed is rs 189. We recharged for one month.
But on the tv screen in 'my account section" the switch off date is shown as april 30. We recharged for one month and the amount rs 189/- is for one month including 18% gst. You can check it from your end. Then why it is shown as switch off date...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — no update about dish alignment as per trai

 sivapanguluri on Apr 16, 2019
I raised a request as per trai selection on 02 - feb-19. When i called executive they are telling like dish antenna need to align. Still today 16-apr-19 dish alignment is not happened. Everyday i am calling they are not responsible and not fixing my issue.
I ask them to disconnect/close my connection and pay the amount that also they are not doing.
Since 15 days i am not using the connection and there is no response.
Dish connection no : [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — setup box fault customer id-147957892

 mak810 on Apr 16, 2019
I am using d2h services since july 2015 but in dec 2018 there was fault in setup after complaint they changed and charged rs. 400/- for the same after that same thing happened after around 40 days so after complaint they again changed it and charged rs. 200/- after that same thing happened again within month they changed it again and now the same thing happen again and when i complained they want to charge me for the same. So they are making us fool and looting our money by giving us faulty set up box. Mobile no. - [protected]...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Dishtv — frustrated for dishtv customer care

 Zati on Apr 16, 2019
I recharged my account as per trai still my system not working since last 5days and m complained several times at customer care, they said technician will come every time i complained. I had token no too. Still no technician came to correct it. Plz take it severely m frustrated by your service...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — ordered dish nxt hd online

 Sudhir Raman on Apr 15, 2019
Hi,

I ordered dishnxt hd online yesterday night, please refer to the screenshot.. How long will it take for the delivery team to deliver and install it?

I ordered it with my mobile number [protected] and email address sudhir. [email protected]

My alternate mobile number is[protected]

I have only the transaction id 655434, nothing else..

Please check and help me.....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Dishtv — refund of excess payment

 krishnan manivannan on Apr 15, 2019
Dt: 30/03/19, mob: [protected], vc no. [protected], name: krishnan

Incidence: while recharging with upi to dishtv, by mistake i made an excess payment of rs.3946/-
I immediately complained & got the reply from dishtv..

Response fm [email protected] :
"we have taken your request for payment reversal request for the
Payment of rs.3946 which you did on 30/03/2019 against vc no. [protected].
Your request number is:[protected]."

"as per our records our team told that amount will be
Refunded in customer source account...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Dishtv — recharge not done successfully but account debited

 jeet_sbi on Apr 15, 2019
Dear sir,
Yesterday i was trying to recharge my dish tv through your payment navigation, but my account debited rs 766/= and the recharge is still to be done. The amount debited vide txns no[protected]igafxroia9 through inb. Please reverse the txns at the earliest. My contact no is [protected]. Today is the last date of my recharge date otherwise my dish tv will be swith off.
Thanks...
Complaint comments  Read comments [4]Complaint category Banks

Dishtv — deregister rmn from already disconnected vc 015007254

 Vedala on Apr 15, 2019
I have disconnected the dish tv vide vc number[protected] in the year 2015. Again i have purchased a new connection with vc number [protected]. When i want to renew the subscription onlinre, the old diconnected vc number[protected] p0pup. I made several complaints to dishtv to deactivate the vc number[protected] but invain. It is a nuisance to deal with this....
Complaint comments  Read comments [2]Complaint category TVs

Dishtv — non availability of all channels in bouquet pack

 drshalabh86 on Apr 14, 2019
Dish TV is not providing Movies Now HD channel in its HD Times network pack costing 20 INR while it is there in Times M.A.N (movies & news) HD pack. On contacting customer care, they are saying it is in SD pack of Rs13 but not in HD pack while TRAI & Times website says it is there....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dish TV India Ltd — not responding to the complaint given to dish tv customer care: 1010698586

 Rakesh reddy gudipati on Apr 14, 2019
Whom so ever it is concern

Dear TRAI Team,
I had complained 1 week before regarding Pack related issue to Dish TV: complaint no.: [protected], till date the issue was not solved even after contacting Dish customer care for several times?? They misleading me & testing my patience.

Pl, do the needful and solve my concern.

Thanks & Regards
Rakesh Reddy
DISH TV CUSTOMER...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — no signals - no paid channels can be seen - repair service not provided despite 2 complaints

 aleemhyd on Apr 14, 2019
I was not able to see any of the paid channels i complaints to dish tv on 10th april complaints no[protected]
They close complaints on 11th april without sending any technician to my residence. I have not received any call from the technician.

I asked them to open again on 11th april. No[protected]
Again no technician called me or visited my residence. Again surprisingly they close the complaints on 13th april. It looks very strange dish tv has people who do not want to do their work. Until today no one visited me. I am not able to see channels which i paid....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — channel is stopped

 3Rajeshkumar78 on Apr 14, 2019
I have purchased non stop pack for three years . And still having validity approx .one more year .But dish tv stop many channel like zee anmol cinema, sony wah, star utsav movie, rishtey cineplex etc. When i complaint customer care they said you have to pay for these channel as per TRAI .Why should i pay when i have still validity for one more year.Ticket no. for complaint is[protected]. My dish tv account is [protected]. Please do needfull....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — disgusting and pathetic service

 Bharath Alapati on Apr 14, 2019
Hi,
Since 3-4 weeks i have been following up with customer care & service in-charge for Signal alignment to opt channels I preferred. Daily I am calling and waiting for almost 30-40 mins to get the call connected. Every time I call they will say that they escalated they spoke with service in-charge to that area and issue will resolve by today or tomorrow. same response all the time. It is Still pending.

Daily routine task for me is to call you guys as such you are my girl friend.

I have opted for 1 year plan and due to this TRAI changes that is stopped working...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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