DishTV Customer Care
Dish TV India Ltd.
Customer satisfaction rating: 36%
Submit a Complaint
3224
COMPLAINTS

DishTV Customer Care

Dish TV India Ltd.

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Address
FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 3474  [Only MTNL/BSNL Lines]
up
719
down
283
1866 001 3474  [Only Non MTNL/BSNL Lines]
up
499
down
223

Phone:
Phone:
+91 12 0255 0000  [All Lines]
up
701
down
172
+91 11 6001 3474  [Northern India]
up
252
down
86
+91 44 6001 3474  [Southern India]
up
184
down
94
+91 33 6001 3474  [Eastern India]
up
148
down
70
+91 22 6001 3474  [Western India]
up
146
down
72

Additional info
Punjab, Himachal Pradesh, Jammu & Kashmir (STD)
+91 17 2600 1347
+91 17 7600 1347

West Bengal, Assam (STD), Bihar
+91 33 6001 3474
+91 61 2600 1347

Madhya Pradesh, Orissa, Chhattisgarh
+91 75 5600 1347
+91 77 1600 1347
+91 67 4600 1347

Gujarat, Maharashtra, Goa
+91 79 6001 3474
+91 22 6001 3474
+91 83 2600 1347

Tamilnadu, Kerala
+91 44 6001 3474
+91 47 1600 1347

Andhra Pradesh, Karnataka
+91 40 6001 3474
+91 80 6001 3474

Uttar Pradesh, Uttranchal
+91 52 2600 1347
+91 13 5600 1347

Delhi, Rajasthan, Haryana (STD)
+91 11 6001 3474
+91 14 1600 1347

All States (Toll-Free)
1800-180-3474

View More Information...

Customer satisfaction rating
36%
Complaints
3224
Pending
719
Resolved
962
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So far so good - The company responded to our notifications and is working on resolving complaints.

DishTV Complaints & Reviews

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Dishtv — channelpack, payment related

 Dharam Das Tandon on Feb 20, 2019
We have recharge our dish tv account at1179/- on date -14/02/2019.
But no any chanel show atleast free chanel also not play.
I also call custumer care but they not give satifactory ansor and not solve my problem.he say that we watch only free chanel but not play in my tv.
So please refund my recharge valve and stop my dish tv acount.we change othet service provider.other wise we complain in cunsumer forma against dish tv.
Because dish tv not solve my problem and they take monthly payment by me. I also customet last 7 year of fish tv....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — hd channels deactivated

 usmansyed on Feb 20, 2019
Dear Sir i have a new mobile number [protected]and i have written several mails to remove my old number [protected] but until now nothing has happened this is complaint number 1 but the most important complaint is that
suddenly my HD channesl were deactivated since last thursday and i had written to them 100 times but until now nothing has happened i have an account balance of 1500rs yet they keep telling me we will refresh wait for 15 minutes like this i have waited one whole week and still there is no resolution in sight as a governing body for consumer complaints i would like your direct...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — non verification of dish tv connection

 Vatsjv on Feb 20, 2019
I got a new connection of dish tv installed on Jan 20, 2018. However I didn’t receive any verification call till date. Now when my next recharge date is approaching I am not able to recharge my account as it is showing contact detail/ VC no is not verified. I have been continuously calling customer care since the last 4-5 days but the dish tv customer care service is useless. Everytime they put your call waiting for 8-10 minutes and ultimately you won’t get a chance to speak to the customer care representative....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Dishtv — ncf base package not provide

 Arakkal on Feb 20, 2019
VC number [protected]
Mob [protected]
Name Varghese Arakkal
As per TRAI guidance new Base package (NCF pakage) didn't get, as per DISH TV guidance already I will done it, but didn't get my BASE PACKAGE, frequently requested to DISH TV customer care regards this issue iwill created more than 25 tokan, after no response from DISH TV side and no able to solve this issue, first Iam a advance request from dish TV customer care on 31/12/2018 after one month (from 07/Feb/2019)Iam choose Base package online and dish app as per DISH TV customer service guidance (select and submit the...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Dishtv — ncg base package not provide

 Arakkal on Feb 20, 2019
VC number [protected]
Mob [protected]
Name Varghese Arakkal
As per TRAI rules new Base package (NCF pakage) didn't get, as per your guidance already I will done it, but didn't get my BASE PACKAGE, frequently requested to you regards this issue iwill created more than 25 tokan, after no response from your side and no able to solve this issue your team, first Iam a advance request from you on 31/12/2018 after one month (from 07/Feb/2019)Iam choose Base package online and dish app as per your guidance (select and submit the same.) created more than 25 tokan, But not update/ migration...
Complaint comments  Read comments Complaint category TVs

Dishtv — fta selection and reaching customer card and dishtv portal

 Pramoth U on Feb 20, 2019
This is bring to your notice that Dishtv is not listing most or certain operator channels for selection and subscribed FTA channels is also not view able and their main moto is to steal money from the consumers and the very pathetic system or application they have.Everytime you call to their customer care you will be getting a standard Dialogue of "SYSTEM UNDER UPGRADATION OR APPLICATION IS DOWN" a very poor customer support.

Hope this is the right forum to express my grievance on how DishTv is severing to their customers(My VC no:[protected])....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — multi connection request [Resolved]

 r.joginder on Feb 19, 2019
Dear Team,

I have 2 HD connection at my home. I requested to make them multi connection on 13 feb.
Technicians verification has been done on same day 13 feb but connections are still not converted into muti connection.
I have done complaint on 15 feb for the same but issue not resolved.
Complaint no.[protected]

VC no. [protected] (for parent connection)
Vc no. [protected] (for child connection)

I have call multiple time to customer care but they guys not able to resolved this.

Kindly look this on priority basis...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — dishtv-vc no - 01504713517

 SrikanthKrishna on Feb 19, 2019
As trai given opportunity to select required channel or packs as per our convenient, but i sent several requests (By e-mail/calling customer care etc.) to dishtv tp change my existing pack to new pack but they are not responding.
Since weeks i am trying but not got any reponse from dishtv.

V. C. Number : [protected]
Current pack : south new hd world

New pack - classic joy+ telugu - 216 channels & services - 243*monthly

Thanks...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — very very poor quality set up box and very short duration warranty i. e.3 months

 routrayster on Feb 19, 2019
Hi,

Please refer to my registered mobile number [protected], name biswajit routray.

Today your service engineer visited to my home and replaced another set up box after checking old one. I have paid rs. 450.00 (By phonepe) to your service engineer mr. Jitender kumar biswal, mobile no. [protected] without any bill as he intimated and it is also confirmed by your customer care executive with number [protected]. As discussed we will get one sms with my registered mobile number confirming the receipt of rs. 450/- but the same sms has not received yet.

I would...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — not answering properly - cheating consumers

 Sakthivel Gurumoorthy on Feb 19, 2019
I am a dish tv user and i activated my new selections as per trai’s new framework on feb 2019. One of my selection is hd bouquet 1 - basic infotainment high definition (Rs 10 + 18% gst) broadcaster : discovery communications india.
As per discovery communications this pack is discovery hd pack (Hd pack 9 channels @ rs10) i supposed to get 9 channels. But dish tv provide only 7 channels @rs 10. Jeet hd and discovery tamil channels are missing. I send several mail on this regard and i request them to clarify this difference but no one answer my simple question. So please do the needful....
Complaint comments  Read comments [6]Complaint category Satellite, Cable DTH TV

Dishtv — complaint against dish tv.

 Jayparkash on Feb 19, 2019
I have recharged my connection with 209 rs. But i cannot use all the channels. After lots of call in customer service every time i heard from him our system is updating and they cut the call. Apart from it once someone was received my call and he told me due to trai rules your pack has been changed automatically if want use swagat pack now then you have to pay 265. I have recharged with 53 again 209+23+7 i have balance in my account 7 rs. Coz the executive told me pack would be change automatically after paying the amount.
Still i am getting same issue no one care of it....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Dishtv — dishhd+

 mail.rajsh on Feb 18, 2019
I was using the Dish TV since 2+ years and every time the service stopped abruptly and when called up Customer care gave me an appointment to Technician at a cost of 200/- and this happened at least about 3 times.

Recently the connection was inactive and when I recharged ( it the connection stayed on as Inactive due to low balance (Error 102). Contacted Customer care and they again told me a Technician visit is required, but when further enquired they cut the call and I am unable to speak to them or their line manager is not calling back. Its been 2 days since and no response.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — unable to login to dish tv site

 akankshya mohanty on Feb 18, 2019
Hi, I m not able to login to my Dish TV account. As a result of which i cannot select my pack and services. Whenever i am trying to log in, it just redirects back to login page for generating a new OTP. Your customer care number is never rechable. And i have been running errands to get this done. Your authorised centers are so uncooperative. Kindly resolve it As soon as possible....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — change register no.

 Alok John on Feb 18, 2019
Sir please change my register number to my vc number. I had tried a lot of of time from last two week to contact you but you have given no respond to it. Which make me to think that i had made mistake by choosing your service... I hope you will resolve my problem as soon as possible so that i can select my channels...

Thanking you
Your customer...
Complaint comments  Read comments [2]Complaint category Security Services

Dish TV — insufficient recharge after proper payment

 KISLAY ROY on Feb 18, 2019
As per TRAI guidelines I recharged my DISH TV account on 18th Feb 2019 but after the recharge process I noticed that recharge was not of month even but just of few days. Now my switch-off date is 7/3/2019. When I tried to inquire in DISH TV about this issue they said due to system up-gradation this issue is going on but I believe this is not an ethical way to handle any customer's technical query. Henceforth I request to kindly intervene and sort out my problem. When I am paying the cost of those channels which I view then on what ground I'm not getting the recharge benefit of 1 month....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — vc number not verified, therefore unable to add mobile number

 mahajan_rahul on Feb 18, 2019
I got a new DishTV connection on 9 Feb.2019. The Customer service is horrendous. I tried calling DishTV but I didn't get my call connected even after waiting for 30minutes. I didn't even get the bill till now. Everytime I tried to login to The app it says that my mobile number is not registered. When I sent a message to the number given by them I'm getting a message that my VC number is not verified. I want my VC number to get verified as soon as possible and get my mobile number registered and get the bill.
Pic enclosed of the reply I got from their side after 10 days....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — new connection payment done on website but no details received after payment [Resolved]

 Santhosh Reddy Vootukur on Feb 18, 2019
Hi Team,

I kept order for new DTH connections on www.dishtv.in website on . I have done payment on the online through their respective payment gateway (one97 communication limited) for an amount of Rs: 1749.00.
After doing the payments I have just received the below mentioned token number and Installation booking reference number details after successful completion of payment. So today after calling customer care they are updating me stating that no details are found with respect to below mentioned token number and installation booking reference number.

Token...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — recharge not reflecting on my account

 Vinayak Damodar on Feb 18, 2019
I've recharged my dishtv and it was successfully done, and also it is reflected on my dish tv app, but it is not reflected on my tv, contacted customer service they also said recharge was already received and give the new switch off date and also they refreshed my dish tv account but it didn't reflecting on my tv, and it's still showing it will be expire within next day. Again i've contacted customer service they said they can't able to help as they can only able to refresh the account from their side, and they said they can arrange a technician to see if there any issue with my receiver and it...
Complaint comments  Read comments [2]Complaint category TVs

Dishtv — not provide pay channels

 Tridip Chowdhury on Feb 18, 2019
I am a dishtv consumer dishtv not provide pay channels about 3 week they blocked my channels i commplaint many time dishtv customer care but they don't responce my problems i complaint also dishtv ceo nodal officer but no solution i complaint also trai but they also no responce i don't know why so now i bound to complaint here my vc -[protected] so plz...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Dishtv — subscribed channels showing not subscribed

 Prachurjya Barman on Feb 17, 2019
All of my subscribed channels are showing not subscribed. When i go to recharge it shows swagat for rs.43 and ncf for rs.153 although i don't get any channels in that pack. I just want an option in which i get to choose all of channels. No base pack no extra channels or anything. I just want a way to pay for those channels which i want. For eg: i want news live but don't channels like star plus or something like that but it still comes with my pack and i have to pay for that even though i don't want watch that channel....
Complaint comments  Read comments Complaint category TVs

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