DishTV Customer Care
Dish TV India Ltd.
Customer satisfaction rating: 35%
Submit a Complaint
2938
COMPLAINTS

DishTV Customer Care

Dish TV India Ltd.

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Address
FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 3474  [Only MTNL/BSNL Lines]
up
664
down
250
1866 001 3474  [Only Non MTNL/BSNL Lines]
up
452
down
198

Phone:
Phone:
+91 12 0255 0000  [All Lines]
up
634
down
150
+91 11 6001 3474  [Northern India]
up
231
down
73
+91 44 6001 3474  [Southern India]
up
166
down
83
+91 33 6001 3474  [Eastern India]
up
134
down
63
+91 22 6001 3474  [Western India]
up
132
down
64

Additional info
Punjab, Himachal Pradesh, Jammu & Kashmir (STD)
+91 17 2600 1347
+91 17 7600 1347

West Bengal, Assam (STD), Bihar
+91 33 6001 3474
+91 61 2600 1347

Madhya Pradesh, Orissa, Chhattisgarh
+91 75 5600 1347
+91 77 1600 1347
+91 67 4600 1347

Gujarat, Maharashtra, Goa
+91 79 6001 3474
+91 22 6001 3474
+91 83 2600 1347

Tamilnadu, Kerala
+91 44 6001 3474
+91 47 1600 1347

Andhra Pradesh, Karnataka
+91 40 6001 3474
+91 80 6001 3474

Uttar Pradesh, Uttranchal
+91 52 2600 1347
+91 13 5600 1347

Delhi, Rajasthan, Haryana (STD)
+91 11 6001 3474
+91 14 1600 1347

All States (Toll-Free)
1800-180-3474

View More Information...

Customer satisfaction rating
35%
Complaints
2938
Pending
578
Resolved
879
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So far so good - The company responded to our notifications and is working on resolving complaints.

DishTV Complaints & Reviews

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Dishtv — access to many channels...

 Suresh Unny on Dec 8, 2018
I have been facing a problem with many channels that my folks watch... They have all just disappeared...

For over a week now, i have been trying to register a complaint with dish tv, after a few tries, i did manage to book the complaint and was told that they will send their technician for a visit for find the problem and that it will be on a chargeable basis... Which i agreed to...

Nothing happened, on several attempts after, i figured out that the tv channel has upgraded their format from mpeg2 to mpeg4 and hence the channels disappearance...

Fundamental...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — though signal is listed in my package it is giving 301 signal not found error and for this dishtv is stating technician visit with 200 rs charge

 rajtnj06@gmail.com on Dec 7, 2018
The sony six and sony espn are included in my south all sports package. They are not coming for the current month and this time there is cricket match telecast. Getting 301 signal not found error. Most of the other channels are coming up and i am seeing a sufficient signal strength of 90% and signal quality of 88%. When called to customer care they are stating alignment could be an issue and technician visit with 200 rs. Charge. This is fault from dishtv side that for these two channels alone if there is alignment problem it is fault from their side and they should do it on their own and not charge...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — suspended viewership

 klvk2003 on Dec 7, 2018
I was a regular dish tv viewer since 2004 and the service was good enough to be with. During oct 2018 some dish tv technician called and told that dish tv changing the sob from mpeg 2 to mpeg4. I thought the updated version may be better than existing. But the picture and audio quality was bad hence i didn, t hand over my old vc bearing no m[protected]. Then i demanded for swaping to old one they did it. I was happy subsequently on 8th of nov 18 i recharged for three months and i was told that my switch off date is feb 2019.
But they suspended my viewership since from midnight of nov 14....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — not able to view my subscribed channels

 Pranay Rambhia on Dec 6, 2018
Trying to connect to dish tv's customer care service from 29th november 2018 as my dish tv suddenly stopped broadcasting.
Their technicians suggested to install a new set top box. But next day, another technician from their team calls up saying that they can repair the same box. But since then, there is no action taken.

I am unable to view channels since then although i have a subscribed pack! My money is wasted...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — complaint

 Anil Rapelli on Dec 6, 2018
No resolution since 5 days. I have given several complaints. Nobody is resolving this issues.very bad customer care.

Technicians have visited and replaced the Box and adaptor and have charged 950 rs which is nearly half of the dish tv cost. After fixing the new box, they have not even configured and just went away.

When a complaint is given then rarely some technician calls and asks the address, then he tells this address is not under my workarea.

Pathetic and waste customer service. Till now the issue is not resolved....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — pathetic and unprofessional service

 b.abhijit82 on Dec 2, 2018
Dear concern,
This is to inform you that i abhijit biswas [protected], officially declaring since 1st december 2018 i am discontinuing my active dish tv connection due to extreme unprofessional unsatisfactory service.
So therefore please refund my balance money and let me know is there any way that you people will take the box back and get me my money back.
Seeking for a reply.

Regards,
Abhijit biswas
Vc:[protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dish TV — activation of new connection

 Talent Mimicry Abhi on Nov 30, 2018
New connection not activated even after 28 hrs after several complaints and no reciept of my payment and no account created on my behalf and giving false excuses and assurances on calling. This is leading to disturb my peace of mind as the customer care people tell me each time to call back but never has that happened. Feeling like this is a forgery on the company part. Also would like to have my refund back....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Dishtv — non upgradation of pack despite full payment as ordered since 26-11-2018

 Bharat Umarale on Nov 29, 2018
This is to inform you that as per instructions received from custmer care two different persons and after getting confirmation on e mail for upgradation of my pack i recharged an amount of rs.1, 191.00 to make it rs.4, 999.00. It was conrfirmed by all that my account was having balance of rs.3, 808.00 and after recharge of 1, 191.00 you will get the pack upgraded. Accordingly i recharged and requested on phone as well as by mail to upgrade the pack but unfortunately the same is not yet done by diah tv officials despite repeated requests over phone as well as e mail. This is clear violation of consumer...
Complaint comments  Read comments [1]Complaint category Other

Dishtv — deducted money not reversed & giving reply will not refund

 taj1engg on Nov 28, 2018
Dear Tajuddin,

As per our conversation on [protected], your brother-in-law has tried to book a New DishTV Connection from Saudi Arabia where the transaction has failed but money deducted from his account on 6th Nov. 2018. Hence, informed you that we are unable to help in this case as we are not able to help any DishTV connection which is booked from outside India.

Regards,
Online Team
DishTV

its not true. Najakat zari booked this dish tv from tajuddin zaris`s icici net banking. najakat zari is my brother so i allowed him. This is not fare...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — free shoes not received yet

 Bappasaheb on Nov 27, 2018
Dear sir/madam,
I had purchased the dish tv on 19.11.2018. At that time your representative told me that you have offer of free sporty shoes for first 100 customers on the same day. So, i finalized the deal and done online payment for the same.

During purchasing they didn't told me that the shipping charges are not extra. So i had purchased your product. Even after that i paid for the shipping charges of amount rs. 199/-.
Now, your representatives telling that no such offers on that day..

So, please tell me the tracking status of my free sporty shoes....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — unable to watch any hd channels

 Anudeep K on Nov 27, 2018
I am unable to watch any hd channels (Dish tv vc no[protected] from yesterday. Your customer care people informed that it is working fine, yet i am unable to watch any hd channel, when i tried calling your customer care people again and again call is getting disconnected automatically. Please look into my problem at the earliest, this is ridiculous services i have ever seen from dishtv...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — dish tv cheating customers

 Sakthivel Gurumoorthy on Nov 26, 2018
I am a dish tv user and i activated my dish tv dth account for 12 months for max hd club with 1 language pack on 14th april 2018 & switch off date is 13th april 2019 which includes channel named sony espn. When i
Bought this connection they promised me dth connection having recording facility and program remainder facility but now they removed these facilities and remove sony espn channel from my dth without any prior notification or any alert to my mobile or my email id and now they are demanding price for activating these facilities and the channel and giving me reasons like software got...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — non stop calls

 salumber on Nov 26, 2018
Hi,

I have been getting non stop calls from dish tv from different mumbai land lines numbers for vc number [protected] on my registered mobile number with them which is on do not disturb mode. I don't know if that's even legal. This is mental harassment. I can't even block the numbers coz they call from different numbers every time. Also the calls comes daily three to four times despite of fact that i have got the connection disconnected
My mobile no is [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — deducted money not reversed & also not giving good reply

 taj1engg on Nov 26, 2018
Dear sir,
Arround 22 days past i booked online dish tv connection but there payment transaction shown failed & also deduct money from account.
I contacted to dish tv customer care arround 8 to 10mail 7 also call but they told money will reverse within 7th working day but still not reverse,

& 1 guy of dish tv told me money will not reverse. Dish tv customer care not support me

Please sir help me & give me money back.

I am attaching deducted money statement & also mail got from my bank.
Give me reply

So please take...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — dth-signal not coming

 sandY.1270 on Nov 24, 2018
I am highly disappointed the way you people treat your existing customers. My dishtv has not been working for the last 10 days. I made a complaint earlier one week back the reference no was[protected]. After two days the person came and god knows what he rectified. I got my set top box also changed as he mentioned there is a fault in that box. I paid 910 rs for all. Which included visiting charge + set top change + new vc card. Then they closed the complaint mentioning things are ok now.

To my surprise once he left again the same problem started coming. No booting, no channels coming...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — getting non stop calls

 luckyverma08 on Nov 24, 2018
Hi,

I have been getting non stop calls from dish tv from different numbers for vc number on my registered mobile number with them which is on do not disturb mode. I don't know if that's even legal. Many times i have asked them to stop calling me but they don't. This is mental harassment. I can't even block the numbers coz they call from different numbers everytime....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Dishtv — change of pack without prior customer permission

 invikum10 on Nov 24, 2018
Hi after customer care executive confirmation i recharged 4999/- for dish prime hd south pack and got activated 1 week ago. Today i received sms that the pack has been changed to old pack without any customer persmission and reduced 2 months validity for this change. How can this happen. Am using this dishtv for the past ten years and this kind of poor attitude and service since year now making customer not happy. Could u pl restore prime hd south pack as it is and next recharge date of nov 2019.
Vijay hyderabad...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Dishtv — my v.c no is switched without informing me or without my permission

 TUSHAR BARGAL on Nov 22, 2018
My dishtv connection is not working from 18th nov 2018 v. C. No [protected]. I contacted their care centre and then came to know that my v. C. No is not exist. I hadnt applied for changing it. Their customer executive said that my set top box is converted to mpg4 automatically. How could they change these things without informing or without my permission. My connection is off from last 4-5 days. I have not received new set top box instead received a call saying i have to submit my old set top box and remote to dish care office and collect new one filling 200 rupees. I want my old connection working...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — deducted money not reversed [Resolved]

 taj1engg on Nov 22, 2018
Dear sir,
Arround 17 days past i booked online dish tv connection but there payment transaction shown failed & also deduct money from account.
I contacted to dish tv customer care arround 8 to 10mail 7 also call but they told money will reverse within 7th working day but still not reverse,

& 1 guy of dish tv told me money will not reverse. Dish tv customer care not support me

Please sir help me & give me money back.

I am attaching deducted money statement & also mail got from my bank.
Give me reply

So please take...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — channel issue

 deepika19singh on Nov 20, 2018
My vc #[protected], sony channel not working past 3 days at 9pm to 11pm. I called cc 2 times and without any troubleshoot they said you have alignment issue need technician visit and need to pay 200/-. How is it alignment issue if its working fine in day time and i don't have any issue with any other channels. They said other customer has no any issue. What does it mean how can i know other one has issue or not? I never suggest to any one to go with dishtv....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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