DishTV Customer Care
Dish TV India Ltd.
Customer satisfaction rating: 29%
Submit a Complaint
3029
COMPLAINTS

DishTV Customer Care

Dish TV India Ltd.

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Address
FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 3474  [Only MTNL/BSNL Lines]
up
621
down
242
1866 001 3474  [Only Non MTNL/BSNL Lines]
up
424
down
189

Phone:
Phone:
+91 12 0255 0000  [All Lines]
up
595
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138
+91 11 6001 3474  [Northern India]
up
216
down
67
+91 44 6001 3474  [Southern India]
up
147
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77
+91 33 6001 3474  [Eastern India]
up
125
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61
+91 22 6001 3474  [Western India]
up
122
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63

Additional info
Punjab, Himachal Pradesh, Jammu & Kashmir (STD)
+91 17 2600 1347
+91 17 7600 1347

West Bengal, Assam (STD), Bihar
+91 33 6001 3474
+91 61 2600 1347

Madhya Pradesh, Orissa, Chhattisgarh
+91 75 5600 1347
+91 77 1600 1347
+91 67 4600 1347

Gujarat, Maharashtra, Goa
+91 79 6001 3474
+91 22 6001 3474
+91 83 2600 1347

Tamilnadu, Kerala
+91 44 6001 3474
+91 47 1600 1347

Andhra Pradesh, Karnataka
+91 40 6001 3474
+91 80 6001 3474

Uttar Pradesh, Uttranchal
+91 52 2600 1347
+91 13 5600 1347

Delhi, Rajasthan, Haryana (STD)
+91 11 6001 3474
+91 14 1600 1347

All States (Toll-Free)
1800-180-3474

View More Information...

Customer satisfaction rating
29%
Complaints
3029
Pending
638
Resolved
714
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So far so good - The company responded to our notifications and is working on resolving complaints.

DishTV related photos (280)

DishTV Complaints & Reviews

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DishTV — not recharging tv through payment has been made

 rajesh mohanta on Jun 19, 2018
We have online recharge for dishtv dth connection for Rs.600/- on 16.06.18 through www.dishtv.in .payment is made through PNB retail netbanking.. The captioned amount has been deducted from my account, but it is not being credited to our consumer parent IDno-[protected] in the name Rajesh Mohanta of Dish tv. The detail of payment made is as UNDER:-

Transaction ID no-S87479441
transaction particular- CC AVENUE/[protected]/[protected]
DATE-16.06.2018

It is pitty to mention that after registering complain for several time through customer care, they are not...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — cheating customer and false promises

 Johnson_99 on Jun 19, 2018
I registered a complaint on 16 june 2018 for problems in my dish tv connection having vc number [protected]. I subscribed for a sony ten hd 3 channel the same day and soon after a probem of 301 no signal found started popping up. Although i was promised a solution within 24 hours no technician called before 18 june. The technician suggested to replace the hd set top box as there seems to be some issue with it. Now the technician demanded 610 rs to replace it. First of all this problem has arised due to some changes in your software due to my a new channel selection and while i had opted for dish...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — dish tv dth

 Pamposh Raina on Jun 18, 2018
Hi

We are not able to watch tv from last 4 days and raised complaints vide #[protected] &[protected].
Your people are not listening anything and are not talking even properly.
I am using the connection from 10 years and last 2 years i am facing the continuous issues every now and then and every time i have to struggle like this to get the problem resolved and your technicians will not be having the proper knowledge as well.
There fore i was planning to get this connection disconnected as no proper service is provided, but your people are straightaway saying as per...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — dish tv product not working - customer servicing tat violation

 Nimish Karn on Jun 18, 2018
Dish tv product is not working & a complaint (Req. No.[protected] was registered on 16th june 2018. As informed by the customer care of dish tv, the service visit tat is 24 hours & technician from dishcare centre will visit us between 13:20-14:20 hrs on 17/06/18. The technician did not visit till now & the company is refusing to schedule visit as per our convenient time, & also not accepting request for refund of recharge done....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — dishtv service and approach

 Sachin Y Shende on Jun 17, 2018
I'm dishtv customer and hugely disappointed with cheap gimmicks of dishtv.

Normally i watch tv once in 4 years during fifa world cup.

But when i started watching world cup inaugration on 14th then commentary was in 4 languages viz. Bengali, tamil, telugu and malayalam, i dont understand any one of them. When i check, i noticed that for english one, i need to pay additional money to enable another channel. And customer is suppose to call the helpline number. Tried 7-8 times but not able to make call. Only next day could talk and paid amount to enable english commentary...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

DishTV — non viewership of channel subscribed due to bad weather

 Raul Manthu on Jun 17, 2018
I have subscribed to south zumbo pack i have been paying 384 rupees from past two months still i am not able to view basic channel like sony max, star plus even news channel like aaj tak, about majha. I am really in problem because no one is responding from dish tv side with no response from customer care. They are not even responding for calls. Please help me at earliest my registered vc number is [protected]...
Complaint comments  Read comments Complaint category TVs

DishTV — promotional calls from dish tv

 Kanchan_neb@hotmail.com on Jun 17, 2018
Am getting promotional calls from various mobile & landline numbers even though i have registered for dnd. I have said multiple times that i don’t need calls but it’s of no use. Recently they have been calling and when the phone gets picked, they disconnect after 5-6 sec. This is disturbing and i want to take a legal course.

Am regretting taking a dish tv connection.

Need immediate help....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — customer care services policies...

 Shashikant Mangaonkar on Jun 16, 2018
Request to update the pbc pack immediately.
Request for pick by channel with reference number 236509 has been submitted successfully. We'll call you within 24hrs
To,
The customer care officer,
Dish tv,
As per my last email request i could not get the expected service instead of that i have got call from your cco office,
They told me that the locking period problem as per your so called policies and unable to add one additional channel i. E. Sony ten 3, in these reference i would like to note following questions to your present worst customer care policies...
Complaint comments  Read comments Complaint category Products & Services

DishTV — reg. new mobile no. register

 S Karthik Karthi on Jun 15, 2018
Now i want register my new mobile no. Because old register no. Person was my friend now he is out of country to his job purpose so only will change so kindly change user as zoon as because i want activitie some more channels please immediately activite. I will try online option but can not find that option so only i make this complaint. Please short out issue....
Complaint comments  Read comments Complaint category TVs

DishTV — denied pick-by-channel service despite payment

 Srikanth V on Jun 15, 2018
From the time i opted for dishtv back in 2013, their service has been extremely shoddy. I discontinued service in 2016, but out of compulsion by family, i was requested to reinstate it for a specific time and so recently, i got a new connection. Problems began, as expected, from day 1.

I went for the south platinum pack with sports add-on initially (About a month ago). Firstly, dishtv has a stupid algorithm that automatically assumes that if you are from bangalore, you must be interested in kannada channels, your sms text alerts will be in kannada.. You will get a whole bunch of...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — unsubscribed channel issue

 Simona on Jun 15, 2018
Hi,
I had recharged for 6 months but after 2 months i am getting unsubscribed channel error. None of the channels are working. Below are details of my dishtv
Dishtv-smart-card-number:[protected]
Registered mobile number: [protected]

It's been 6 days please sort out the issue as soon as possible.. It's totally disgrace to get a service like this from dishtv

Thanks
Simona...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — wrong information on application

 Ji Prem on Jun 13, 2018
I have ordered sony espn hd on 13th june through dish tv application. It shows only 4 rs. Thats why i ordered for the channel. But after sometime one sms coming and said it was 106 rupees total. Now my question why is it shows 4 rs in the application. I called customer care 4 times. No solution. They cheated the customer by giving wrong information....
Complaint comments  Read comments Complaint category Products & Services

DishTV — non completion of installation work after repeated assurance for vc no 01509235202 and registered mobile no is 7889039951

 genetix4279 on Jun 12, 2018
Sir
My VC no is [protected] and my registered mobile no is [protected]. I requested for re installation of my dish and set top box at my new place of posting on 08.06.2018. I was assured by call center that my work will be completed within 24 hrs but it is very true that my dish has not been re installed as on 12.06.2018 till 9.00pm. I received call from so called owner of service center on 09.06.2018 from mobile no [protected] at 10.40 am and they assured me that the work will be attended by today itself up to 4.00pm. After 4.00pm I called on mobile no [protected] and they told me that the...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — videocon d2h is not disconnecting your dish tv connection after several request

 sanjeev kumar on Jun 11, 2018
I had requested to disconnect our one dish tv connection permanently under box sr. No.[protected] on dated 27 may 2018 vide complaint no.[protected]. I called to customer care several times but all the times they are giving different excuse by own and registering a new complaint and did not listen to me. I have two connection but one connection i am not using more so i requested them to disconnect permanently. I requested them so many times but they are playing with my sentiments and wasting my time and money unnecessary....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — game on gd add on

 shammysaini on Jun 9, 2018
My dish tv vc no is [protected] and registered no [protected]. I am not adding game on hd add on i have changes only swagat hd pack. I told your cc but he is saying game on hd add on is not deleted before november 2018 and not refund my amount. I also saying check my call record on 7-6-2018. Wait for 48 hours no response your side. Then decide i call your cc they said me our agent is not wrong. I am saying again plz check properly recording and send me conversation record on your agent with me....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

DishTV — non reimbursement of fee

 varunawasthi on Jun 8, 2018
Dear team
This is a complaint against dish tv network. A month ago, i ordered a new dishtv connection online. I paid₹ 1500 but they provided me fake receipt having wrong vc number. When no technician came to install my dish, i called customer care and gave them my vc no. Only then i was told that this vc number belongs to someone else. When i approached their higher authorities through various mails and calls, only then they agreed that there was mistake at their end and asked me whether i want a new connection or payment reversal. Firstly i told them to give me new connection but when...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

DishTV — frequent promotional calls

 Arvind.Sharma on Jun 7, 2018
Hi,

I have been getting non stop calls from dish tv from different bengaluru land lines numbers for vc number [protected] on my registered mobile number with them which is on do not disturb mode. I don't know if that's even legal. Many times u have asked them to stop calling me but they don't. This is mental harassment. I can't even block the numbers coz they call from different numbers everytime.

Request to look into this & arrange to stop frequent calls....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — worst customer service for dish id 01521884738 dated 17.01.2015

 Bijay Kumar Palai on Jun 7, 2018
Respected grievances forum,

I would like to share my experiences with dishtv for dish id [protected] dated 17.01.2015 before you for readdress of my grievances related to services and performances of channels on dishtv.

The company fails as promised as promised at the time of connection by giving false information's. Since after the connections, never make a single visit to rectify the problems faced by me since connections.

I have already approached several times through calls, sms & mails. My mail dated is 19.01.15, 16.02.15, 17.02.15, 05.10.15, 15.05.17,...
Complaint comments  Read comments [2]Complaint category TVs

DishTV — videocon is not disconnecting our dish tv connection after several request

 sanjeev kumar on Jun 7, 2018
I had requested to disconnect our one dish tv connection permanently under box sr. No.[protected] on dated 27 may 2018 vide complaint no.[protected]. I called to customer care several times but all the times they are giving different excuse by own and registering a new complaint and did not listen to me. I have two connection but one connection i am not using more so i requested them to disconnect permanently. I requested them so many times but they are playing with my sentiments and wasting my time and money unnecessary....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

DishTV — tamil channels up to 3 years

 suritharun on Jun 6, 2018
I purchased dish TV on 9.5.2018 through comparedth your representative told all the Tamil channels free up to 3 years.
but now dish TV told me this offer is not available.
I purchased dish TV based on your statement. You only solve the issues. I want 3 years all Tamil channels free or refund.
Kindly process the same at the earliest.

Thanks,
Suriyaprakasam
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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