DishTV Customer Care
Dish TV India Ltd.
Customer satisfaction rating: 48%
Submit a Complaint
3934
COMPLAINTS

DishTV Customer Care

Dish TV India Ltd.

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Address
FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 3474  [Only MTNL/BSNL Lines]
up
814
down
306
1866 001 3474  [Only Non MTNL/BSNL Lines]
up
554
down
251

Phone:
Phone:
+91 12 0255 0000  [All Lines]
up
792
down
195
+91 11 6001 3474  [Northern India]
up
283
down
99
+91 44 6001 3474  [Southern India]
up
215
down
117
+91 22 6001 3474  [Western India]
up
167
down
79
+91 33 6001 3474  [Eastern India]
up
159
down
81

Additional info
Punjab, Himachal Pradesh, Jammu & Kashmir (STD)
+91 17 2600 1347
+91 17 7600 1347

West Bengal, Assam (STD), Bihar
+91 33 6001 3474
+91 61 2600 1347

Madhya Pradesh, Orissa, Chhattisgarh
+91 75 5600 1347
+91 77 1600 1347
+91 67 4600 1347

Gujarat, Maharashtra, Goa
+91 79 6001 3474
+91 22 6001 3474
+91 83 2600 1347

Tamilnadu, Kerala
+91 44 6001 3474
+91 47 1600 1347

Andhra Pradesh, Karnataka
+91 40 6001 3474
+91 80 6001 3474

Uttar Pradesh, Uttranchal
+91 52 2600 1347
+91 13 5600 1347

Delhi, Rajasthan, Haryana (STD)
+91 11 6001 3474
+91 14 1600 1347

All States (Toll-Free)
1800-180-3474

View More Information...

Customer satisfaction rating
48%
Complaints
3934
Pending
587
Resolved
1732
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

DishTV related photos (492)

DishTV Complaints & Reviews

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Dishtv — misleading diwali recharge ad by dishtv

 amitkuls09 on Nov 12, 2019
In this diwali there was an offer of rs.7176 for 2 year family hd 290+ channels and second offer was rs. 8376 for 2 year sd and hd family and cricket 335+ channels, naturally i opted for rs 8376 plan as i will get 45 channels more than family hd, what i got was 252 channels, after much persuasion with customer care mr. Manish kumar that a south bst promo of 150 channels has been added (And i am a north indian), the added south bst are already a part of my package, tally still is 252 channels. Now after paying 1200 rs extra i am getting lesser channels, no english movies, a south bst pack for northerner,...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — dish tv box

 Anupchrs6 on Nov 12, 2019
My dish tv box is not working for last 10 days. I complained customer care and they told me that box will be replaced with rs 450. I ask them to replace. But after 10 days it is not replaced yet. Who will pay me for these 10 days? I want to credit these days in my account till the box is not changed. My box number is [protected]
And my mobile number is [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — position and style of logo

 smsir on Nov 11, 2019
I am sikander. My complaint is that dishtv logo is too bold and dark that cricket scores and news headlines hides behind it on the screen. My vc no.[protected]. I have made complain about this but no response from them. The logo should be applied wisely so that no one face problems while watching tv. I am paying money for watching channels and cricket but cricket scores hides because of there bold and big logo. I am not against their logo but logo should be applied wisely. Please do something. Images are attached for references....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Dishtv — dish tv not installation money refund

 sathish1991007 on Nov 9, 2019
Dear concerned,

My name is sathishkumar s. On october 14, 2019 i was planning to buy dishtv using internet. I have ordered and prepaid for a new connection directly from dishtv website. I used net - banking (Paytm) to make the payment of rupees 1490/-.

Phone no: email:[protected]@gmail.com online payment rs.1490 paytm dish tv set box online booking request no: not install. But this request was canceled. Reason customer want other offers/product of dish tv.

I want a clarification and prompt installation (Request no:) in this regard. I have book a complaint...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Dishtv — free channels removed by dishtv

 pinkybala on Nov 6, 2019
My vc no [protected], i am a dish tv customer. Since past few days kappa tv, safari tv, vasnth and seithigal channels, all of which are free have been removed from my viewing.

When i enquired with dish tv, they told me that to view these channels you will have to reallign your dish but aftet which you will not be able to view northern channels

Sir, i chosed their packages as per trai guidelines and how can now they decide which channels i should watch and which channels i should forego

Sir, please bring these rogues to book and give justice to me, everywhere...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — dish tv is taking extra charges

 Akash Agale on Nov 6, 2019
Dish tv is taking extra charges. I have recharge for a month, before a month in 20 day it is showing a message your tv is going to switch off within 2 or 3 day. If i have recharge on 1st day of months it will show the message on 20th day. If i have recharge then it will not consider this 10 days. Again same problem after 20 day it will show the same message. Means they are taking extra charges for 10days per month....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — non-stop promotional calls from dishtv

 Shivansh Yogi on Nov 5, 2019
I have been getting continuous promotional phone calls from DishTV inspite of telling them a number of times to not call. I have even got more than 20 calls in a single day. This is clearly mental harassment and being an advocate by profession, if this does not stop soon, I will have to resort to legal remedies. Please look into the matter as soon as possible and make it stop....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — dish tv is cheater...

 [email protected] on Nov 5, 2019
My dish tv account kept off due to children exam time. When i try to recharge in dish tv account with my package that time they asked 25 rs more for processing fee because dish tv account was kept off.

Really cheating because when i purchased dish tv that time not informed like 25 fees for keeping dish tv off.

Means i must recharge dish tv account continuous even not require.

Do not purchase dish tv...
I've all recording with dish tv executive.
Do not purchase dish tv...
Do not purchase dish tv...
Do not purchase dish tv...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Dishtv — non stop calls, promotional banner on dish tv when we start dish tv, number of promotional channels between other channels on dish tv

 Yogeshyd on Nov 5, 2019
1) the recharge of my dish tv has ended on 31st october since then i am getting at least 10 calls per day for recharge of my dish tv.
2) at the start of the dish tv they 10 seconds banner of advertisement which is the waste of time of customers.
3) there are a number of channels for commercials between other important channels on dish tv which is very inconvenient....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — set top box not working vc 01528092448

 Spookey on Nov 3, 2019
Last thursday morning set top box threw a 102 error in spite of the actual switch off date being. 23rd dec 2019. Once issue reported to customer service they started harassing me saying i must pay service charge of 250 rupees to get the issue detected and fixed. Finally i agreed and asked for service men to come before 11am on fri else on sunday as i have old mom who doesn't know things. Service engineer forced entered my house at 2pm on friday and replaced the set top box charged me 450 rupees. They also took away the old box. Though even the newly replaced box looks as dirty as the old box. Funnily...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — I have paid them but now they say it fall under cable violent area so we cannot provide service there

 Himanshu Siwach on Nov 3, 2019
My name is himanshu siwach from meerut, up west. I booked dishtv on amazonand paid them in advance got a call from dish tv they confirmed my address and said they will send a technician after one or two day but after several hours i got a message saying area falls under cable violent area so we cant provide our service please solve this i have also attached the image of all conversation...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — no transmission of channels

 Stan Menezes on Nov 3, 2019
Since 2 nov 2019, 4 usual channels, (Ch 773=mirror now; ch 1132 =god tv; ch 1993 = goodness tv; ch 1995 = shalom) are being shown as stopped due to rain etc... Firstly there is no rain or weather disturbance here (Panjim, goa). Secondly, all other channels are being relayed perfectly. My vc # is[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — I am complaining about unwanted dish tv calls on this registered number.

 Brijeshnaik on Nov 2, 2019
I am getting unwanted calls from dish tv every now and then. These calls are disturbing because they come at any time such as while driving, while having food etc. Also these calls when received tell about some plans which are not at all my requirements but those dish tv callers go on telling about there plans without my needs. So its my request to you all to please help me in this regard and do the needful. Thank you....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — connectivity issue - technician visiting charges

 siva kesarla on Oct 31, 2019
I have been using dish tv services (Vc no: [protected]) since two years. I suddenly started facing issues with the connectivity (301 signal not found) and to resolve this issue dish tv service providers are asking us to pay rs. 200+ charges as technician visiting charges.

We are already paying the service provider for the services provided at regular basis and it is there responsibility to provide seamless service and resolve any service issues with out imposing addional charges on us. I believe this practice followed by them is completely unethical (Especially for antenna alignment...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — dishtv setup box not working

 Vimjam Ravi on Oct 31, 2019
As discussed on call with disth tv customer care multiple times got the feedback that box issue was observed and will be replaced within 24 hours, however as per the check set up box was in warranty and told that techician charges will be taken as 200/-and the same has been agreed to proceed further to resolve the issue and wil be resolved next 24 hours. But till now we did not received any callbacks from technicians and from customer care. So pleae close the issue on priority....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — dishtv setup box subscription channels not received

 Gunjanpandya on Oct 31, 2019
Hi customer care,

Highly disapponted from the servicecs provided by you, first of all you have tendancy to upgrade your technoloigy and promote it to the customers to forcely adopt it.
Customer just suffers for that and even dishtv does not have any resolution and credibility for their products. Pleasae find my below details regarding dishtv account.

V. C. No. [protected] registered mobile no. [protected]
Base package north channels type h d, hindi

1. This is strange but hopeless that during 07:15 pm to 8:15 pm we dont get any broadcasted...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dish TV — parental lock password

 raju777 on Oct 30, 2019
Respected sir,

Please help me i, m subscriber of dishtv dth service provider my old set top box is replace new one last 15 days ago., but replace new one box unable to change parental lock password this service remove from the service provider without any information to customer.

This feature not available on this box due to my child watching cartoon channels whole day. Then loss of my child educational year. So kindly request to you please see the attached mail received from my dishtv dth service provider.

I, m simply request to service provider if...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — regarding switch off date

 Mannuru suresh reddy on Oct 29, 2019
I am attaching the file sent by dish tv. Dear m ramasubbareddy,

We have received a recharge of rs.1980 towards your dishtv vc no. [protected].

Here is your account summary :account balance : rs.2407
Next switch off date :[protected]
Offer availed : pay 12 months get 60 days free
From this company 2 days onwards i am getting messages that your switcoff date is[protected]. The coustmer care people are not responding properly and they are disconnecting my mobile number. Not responding properly. I never received any message/ mails before. Please...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — 102 no account balance on dish tv

 Krishna Kumar Raju on Oct 27, 2019
MY dishtv has balance and I recharged for three months switch off date is on Jan 2020 but in my TV it is showing 102 no account balance and ntng is working in remote also I contacted customer care they told to they refreshed my account but from.four days onwards not working and my vc number is [protected] ... Please give me a solution for this......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dish TV — activation of service without consent and charging for the same

 nirsatish on Oct 27, 2019
Dear sir i got a week back a call from dishtv saying that they are going to activate "ayushmaan active" to my vc no [protected]. I asked him not to activate the service because i rarely watch channels other than marathi channels. They activated this service free of charge for one week and told me to deactivate whenever i wish.
After receiving a message from dishtv regarding revised switch off date i contacted customer care on 26th oct 2019 to stop this service. They registered my request and assured that service will be stopped in next 4 hours. Till today i. E. 27 oct 2019 they haven't stopped...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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