Address: | Chennai, Tamil Nadu |
Dear All, I had taken one new connection of super gas from Authorised Agency in Porur on 7 th October 2010 and started using it from 11th only (as my family relocated to Chennai on 10 night only), we just used 4 days and on 15 we saw that the gas cyllinder is emptied, , , , , , it was really a shocking experience, , , , , , no where in the world, even in the highly rush hotels also this 12kg gas cyllinder should last minimum 15days..., I strongly believe that the Agency cheated us by giving the surrendered (surrendered by somebody) gas cyllinder by taking 1150 Rs. When we contacted the Ageny, , , , , , , (most of all the people there dont know English, since I am from non tamil speaking place it is difficult for me to communicate with them) and I managed to get the cell number of the Agency manager but he never picks up the phone..., ,
I lodged complaint by email to their office in Tnagar and also called over phone... but no response till now... please suggest what is the procedure to proceed with Consumer protection forum.
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