[Resolved]  Tahweel Al Rajhi — deduction of remittance money

hi Sir ,

I'm so disaapointed with the service of tahweel al rahji as a remittance company.its not the amount that i want to complaint but their service..I remitt money to my country ,I ve paid the service charge.hence, the next day , i browse with my account in the internet where i remitt the money.it has a deduction .i have called them and asked them for that matter .they answer me ,your bank is not our affiliate bank thats why it has a deduction ..thats a stupid answer for me and im not a ..
First of all comparing with other remittance company ,they do not practice such things like that.what is written on your transmittal paper is fix and final and no deduction will take place..thats ur final receipt.even when youre in my situation you feel embarrased also.so this will serve as a guideline to the people who like to transact with tahweel al rahji..and also to tahweel al rahji pls practice your standard operating procedure that if one transaction has to be done clarify to your customers all the possibilities for deductions and other unexpected hindrance o[censored]r service...and also i have learned my experience with the service of tahweel al rahji..
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Aug 14, 2020
Complaint marked as Resolved 
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dear sir ,

You know this tahweel al rahji is like alibaba(thief). i have remittance in the philippines .I paid my transaction charges ..but when i saw my internet account to where i remitt the money ... the remittance is not complete .they cut around 200 pesos .
Respected Sir
I send to 2484 Saudi Riyal or 40, 682 Indian Rupees on dated 9th Nov'2013 to my mother account in I.C.I.C.I. Bank, but my mother received only Rs 32, 682 and the remaining amount 8000 where go, Unique Refrence Number -- PON/[protected]/729 SEQ --- [protected], from Branch 72900--Tahweel Al Rajhi-Prince Salman Street, Riyadh, Saudi Arabia, My mobile no is [protected], myself MOHAMMAD RUHULLAH Riyadh, Saudi Arabia
Dear sir
i send to 2000 Saudi Riyals Or 53368.91 Pakistani Rupees on Dated 19th June 2015 to my sister accont in Mcb Bank Account no [protected] But my sister still never received that amount where go then again i come last time in the bank and compalained about that amout on dated 26th june 2015 that person said you can received after two days but still never received my payment unique reference number[protected] Seq [protected] Please check to and then cal me my no [protected]

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