[Resolved]  Tata Broadband — Laptop got burnt due to router getting short circuited

mohammed.[protected]@vsnl.net : complaint # 7567532/ Request # 7567524

Afterwriting mails to customer services at TATA Broadband umpteen number of times to which they have seldom responded and whenever they would reply it would be to intimate me that my connection has been restored and they further cannot take up my case.

My router was replaced after arguing for about 12 days.

My Compaq Laptops motherboard got burnt in the outage that took place in Pondicherry on 30.10.2008. All the routers in the vicinity ofThattanchavady Industrial area and TATA Broadbands main server also got burnt and got replaced after a weeks outage in services.

Kindly instruct someone in your team/ services department to replace/repair my notebook.

Awaiting your reply.

Regards,
Mohammed
[protected]