[Resolved]  TATA Capital Ltd. — non delivery of property papers

Address:

Pune, Maharashtra

i had foreclosed a loan taken from tata capital ltd.,on 14.1.2012 (loan ac no.3099267).i got my closure letter on 27.1.2012 and i was told that i will get my property documents in a weeks time.till date i have not received my papers even though i have made endless no. of calls to both their offices in aundh and at f.c.road but everytime i was told that the papers are on the way.i contacted mr.ravi at f.c.road branch and he took up my problem and called up officials from mumbai but till date without any success.i complained several times to customer care and even emialed but no response was received.i am extremely disappointed with the lethargic attitude of the concerned officials in dealing with my problem and till date no higher official has even bothered to call me. what type of service and security of our valuable documents should we expect from tata capital.i have spent several hours sitting in their office for several days continuously but all a total waste of time.the worst part is that all the documents are in chennai.seems there is no place available in mumbai.to cut matters short i am a victim of their lethargic attitude in giving my valuable documents back to me.and i demand that tata officials in mumbai to give my property papers immediatly.