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TATA Capital
Tata Capital Financial Services Ltd.
Customer satisfaction rating: 56%
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631
COMPLAINTS
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TATA Capital Customer Care

Tata Capital Financial Services Ltd.

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Address
One Forbes, Dr. V.B. Gandhi Marg, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
148
down
65

Phone:
Phone:
up
159
down
70

Fax:
Fax:
+91 22 6610 6722  

Customer satisfaction rating
56%
Complaints
631
Pending
0
Resolved
341
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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TATA Capital Complaints & Reviews

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Tata Capital — Tata Capital home Loan charging customers for giving back original documents

 mohan4075 on Oct 19, 2020
I have taken home loan from tata capital and have paid all the dues and on time. When asked for the original documents, they...
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Tata Capital — Refund not yet received

 Mayur Nayak on Oct 19, 2020
I had ordered a smart watch on Oct 16th 2020 and after some time I realised there was a cheaper offer elsewhere and cancelled...
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Tata Capital — Harassment and threats by recovery agents of TATA Capital to me and my family and office colleagues including rape threats to females

 getzeeshan on Oct 18, 2020
Hi Team,

My name is Zeeshan Chowdhury and I had taken a loan from Tata capital. For the last 1.5 years When...
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 Venkatachalapathi78 on Oct 15, 2020
Sir,
My name is SR Venkatachapathi contact No [protected].
I am staying in chennai this covid time using fradu to take money from public
Expecally your collection team not inform before and website also closing and not showing due date after due day asking money to pubic using women speaking badly and collecting money to pubic in this fradu your team member also involing in chennai.
The goverment saying no cash transection money but your team members asking money

Complaint Status


[Oct 15, 2020] TATA Capital customer support has been notified about the posted complaint.
Emi why not showing due date our government saying no cash transection kindly follow government rules.
Hi SR Venkatachapathi, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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     sunny78 on Oct 15, 2020
    I have maintain my pnb account on every month of 3rd. But on oct month emi when i have sufficient balance on my pnb savings account then tata capital has charged wrongly ach return. Kindly take necessar action against company

    Complaint Status


    [Oct 15, 2020] TATA Capital customer support has been notified about the posted complaint.
    Hi, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
    Hi Sunny, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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      Tata Capital — Loan emi deducted twice

       Shweta Lala on Oct 6, 2020
      HI team,

      My loan no TCFPL[protected] is deducted twice one through ECS and same day I was asked by your...
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      Tata Cliq — Poor photo and no info online product

       diff_2013 on Oct 5, 2020
      My acer laptop charger failed and I searched for it online. I found a similar product on Tatacliq shopping site but I was...
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      Tata Cliq — Defective product delivered

       fairdealsworld on Oct 5, 2020
      Tata Cliq has delivered me a defective product(Toshiba 50inch TV) which I have ordered from tatacliq.com on 20th september...
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      Tata Capital — Product not picked up & no refund initiated

       telangrahul on Sep 30, 2020
      Hello,

      This is regarding the order#[protected].

      I had bought croma7.4 kg washing machine & got...
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       Muthamil Selvi on Sep 28, 2020
      Refund amount not credited to my account. I chasing customer care for past 20days still not resolved and they close the ticket stating they already transferred, however, I didn't not got the payment yet. if someone investigates in details and help me with the refund payment would be great.

      Regards
      Selvi
      [protected]


      Refund not processed

      Complaint Status


      [Sep 28, 2020] TATA Capital customer support has been notified about the posted complaint.
      Hi Muthamil, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
      Hi Muthamil,
      We regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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        Tata Capital — emi deducted even though applied for moratorium. when asked for reason and refund no one is replying

         Dhanlaxmi Jayapal on Sep 17, 2020
        A very poor service from tatacapital home loan department. They have deducted emi on an unknown date even though applied for...
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         Rk Ramakrishna on Sep 9, 2020
        I was purchased one water purifier through Tata cliq online e commerce site, unfortunately I was chosen wrong product upto now I didn't opened the box also and I was kept return request to the e commerce app but there is no response from 1 week onwards


        Regarding product return

        Complaint Status


        [Sep 09, 2020] TATA Capital customer support has been notified about the posted complaint.
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          Tata Cliq — Refund not issued

           Shabham on Sep 6, 2020
          Purchased a t shirt from Tata cliq which was returned and after pick up I received an email that I will get my refund within...
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           vive0001 on Sep 6, 2020
          [protected]
          Refund processed is incomplete as cliq cash was not refunded in account.

          Please check and provide cliq cash.

          Complaint Status


          [Sep 06, 2020] TATA Capital customer support has been notified about the posted complaint.
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            Tata Cliq — No response from customer care for return of product

             nhk2d on Sep 2, 2020
            I would like to bring it to your notice that I have purchased a product from Tata cliq app thinking its a made in India app....
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             Johnson Kunnel on Aug 28, 2020
            Tata cliq is not accepting damaged tv

            Complaint Status


            [Aug 28, 2020] TATA Capital customer support has been notified about the posted complaint.
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              Tata Capital — life threatening and harassment to pay emi during covid moratorium time.

               pradeepjampa on Aug 28, 2020
              Hi, i am pradeep kumar jampa.
              Bangalore.

              My tata capital consumer loan account no tcfcd[protected]br...
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              Tata Capital — Personal loan applied basis of wrong information

               Renju Anu on Aug 23, 2020
              I applied for a personal loan as per the website. in website it is clearly mentioned that 15000 salary is the minimum for...
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              Tata Capital — Customer are getting cheated on interest rate

               apa0410 on Aug 20, 2020
              Hi all,
              Please don't go for Tata capital housing loan, please go with lic, sbi hdfc, because Tata capital will say...
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               Prabhujeet Panda on Aug 8, 2020
              I want refund of my cancelled mobile order no[protected]. Please complete the refund. I want the money back.
              As soon as possible.


              Refund for cancelled order

              Complaint Status


              [Aug 09, 2020] TATA Capital customer support has been notified about the posted complaint.
              Updated by Prabhujeet Panda Aug 08, 2020
              No help from here
              Hi Prabhujeet, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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