[Resolved]  Tata Credit Card — Not providing the Empower card since last 4 years

Address:

Thane, Maharashtra

I am holding TATA credit card. have used it and accumulated quite a good qty of reward points. BUT TATA credit company is not providing the Empower card for redemtion of these points. Without the Empower card I can not do the redemtion.
Am calling the company every time since last 4 years,they says they can not provide card due to some technical problem.

I am very surpised to know, that TATA can not fix this technical problem since last four years. I am fed up of there answers now.

On top of this, due to there system design, my reward points get reduced every month. I have to call them to make it the original number.

TATA officers can you do somthing on this?