[Resolved] TATA Indicom Broadband 2. 0 — limited/no connectivity for last 15 days | |||
Hi , In last 15 days I have registered around 10 complaints for improper/no connectivity in my tata indicom broadband 2.0 connection . user id : [protected]@vsnl.net . complaints : 11266960 ,11864918 ,12032064,12095282,12057290, 12095282. All the complaints get closed without any resolution or any confirmation from my side . The technician comes and gives one or the other excuse , like the antenna nob was loose , or puts some tape on antenna and says the poblem would be resolved and leaves .The problem never gets resolved and i am facing lot of trauma , calling CC daily and registering new complaints . Is there any way i can escalte this issue to the senoir management and get my problem resolved . Also will i get a discounted bill as i am not able to use connection for last 15 days . regard Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
i totally agree Mr.Rohit coz i am facing the same problem(request timed out while pinging the gateway) since the past 16 days!!!
my user id is [protected]@vsnl.net
my complain no. which i had registered on 15th of July2010 is 12556952
Since that, Everyday i call the CC and they giv me the same reply that we hav kept ur problem on high priority basis and it will be solved as soon as possible since the past 16 days!!!
But atleast for you some1 came and responded, but for me i got no calls regarding the prob. n no1 came to solve my problem also since the past 16 days!!! :-(
my user id is [protected]@vsnl.net
my complain no. which i had registered on 15th of July2010 is 12556952
Since that, Everyday i call the CC and they giv me the same reply that we hav kept ur problem on high priority basis and it will be solved as soon as possible since the past 16 days!!!
But atleast for you some1 came and responded, but for me i got no calls regarding the prob. n no1 came to solve my problem also since the past 16 days!!! :-(
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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Greetings from Tata Indicom!
We regret the inconvenience caused to you in this regards. Please be informed that your complaint has been forwarded to concerned department and will revert to you shortly.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.
Thanks and Regards
Customer Care
Tata Indicom.