[Resolved]  Tata Indicom Broadband — Customer Care Service Pathetic

I am facing the same problem. I applied for a shift of connection from Shivaji Housing Society to Bhonsalenagar, Pune 1.5 months back. After a lot of calls and complaints, I was told that the area is not feasible since the number of connections has been exhausted in that area. When I asked for a refund (I have around Rs. 3000 balance), they told me that it is not possible since I had taken a prepaid pack. The only solution is to continue using the connection in the old area or let the money lapse. Both solutions are not feasible for me. They are not letting me transfer the balance to another user account too. When I called up customer care to get a new connection, they told me it was available in the new area. I am not sure how to handle this situation but I do not want to let them take my money without providing me any service.

I am also stuck in a problem with Tata Indicom infact its now second time, they are really irresponsible and shameless.

I paid my full amount of broadband and its now almost a week, till now they not install my internet connection and when i call up on phone they never pick my number and i have to call with another number to talk with resonsible authority. Sales person of tata indicom is really shameless person. So, please never use tata indicom service whether it is for internet or any other kind of product. I all already waste my 3000 rs in usb data card of tata indicom and they always mis guide me for the speed and teh actually speed of data card is just only 5 to 10 kbps. I thought broadband would be the better option but here also they doing this kind of behaviour, which is really radiculous. they only said 100% but there is not even 0.001% in there work. Tata indicom is bull man!

The complaint posted is really true, "the customer care is really pathetic". Even in my case after repeated request they are unable to shift the connection to a near by quarters, but they are specific about the renewal of package with out taking any efforts for giving the connection .I very much agree with the complaint and we want our requests to be attended to... at the earliest

Sheila Stephen
Principal YMCA college of physical education
Nandanam,
Chennai.

Too bad serivces provied by tataindicombraodband

Give me the HYDERABAD branch office address & phone numbers...
I want change of my address immediately...

Hi
I have tataindicom usb internet connection.I want my internet connection to be disconnect because i will not be there in towen for one year, so pls disconnect my connection