| Address: | Hyderabad, Andhra Pradesh |
Hi,
My name is Uday Kiran Kotla. My Contact ph# is[protected]. I have cancelled tata braodband account within few days of its installation since service was bad. I was promised during signing up of the account that I can always cancel the service if I am not happy, pay prorated charges, and installation charges of Rs.1000. Hence, I signed up for 4 months of services, and paid Rs. 5700 approx. Now, in spite of repeated follow up calls and emails to customer service, I havent received my refund. Ironically, the customer service team in April time frame confirmed that I will be getting Rs4000+ refund by 1st week of May.
I waited patiently for 2 months, and now when I follow up, I was being informed that they will not issue any refund. Please help in lodging an official complain against tata indidcom. I can provide you contact ph#'s, printed emails etc for proof of this issue.
thanks,
Uday Kiran Kotla
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