[Resolved] TATA Indicom Broadband Internet Service — Rental/ charge Refunding Problem & Issue without information | |
Dear Sir, User Name: [protected]@vsnl.net Password: sunilmomdad1 Complaint No: 11330850 With refference to the mentioned user name and complaint number please note the following complaints against the Tata Indicom Broadband Internet Service: 1) Improper network communication after the plan renewal on 05Dec,2009. 2) Complaint lodged against the same. Complaint No: 11330850 on 05Dec,2009. 3) While the problem could not be resolved from my side even that Issue closed from Tata Indicom Side without any information to me while they commited for the same while taking the complaint. Again the complaint lodged on 06dec,2009 against the same complaint number for the same problem because the problem was still unresolved. And this time Tata Indicom commited in telephonic conversation that A) They will give the prior information to me that the problem has been resolved at their side and they will wait the cusomer feedback for issue closer. B) And for refunding the rental charges for the subjected complaint number @ 33 Rs/Per Day as per my prepaid plan untill unless the problem will not be solved at their side and issue will closer from my side. 4) The same above problem repeated once again when i logged in on Monday Evening on 07Dec,2009. They closed the issue without informing me and without feedback from my side. 5) And this time Tata Indicom not only closed the issue without my feedback but tata indicom refused also to refund the rental charges which debited from my account while the there was some technical problem and i was not using the services. While the Tata Indicom was committed as per clause number 3 which i have mentioned above. 6) Still i faced the same problem sevaral times from 07dec,2009 when i used the service, while the issue has been closed from Tata Indicom Side and they have refused to refund the rental charges as per my plan. 7) This is my request that please use the conversation recording for more clear detail to resolve the problem. I have been very harrased by this kind of poor service and commitment of the Tata Indicom Broadband Internet Service. Please do the need full action from your side for cristal clear justice. Regards Sunil Kumar [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Tata Indicomm Broad Band — Charging for No/improper service
My tataindicomm id is - [protected]@vsnl.netI am boradband customer of Tata Indicomm Broad Band for more than 3 years. Their service have been good for 2 1/2 Years but from the last 6 months I am suffering from lots and lots of disconnection and now for the past one week. Their is a connection but dead slow which is equal to no connection and their charging every day for the same whether the connection is available or not and telling me that have used the connection which is wrong and blaming every thing on computers as the whole process is computerised and making fool of me.
I am really frustrated and faced much losses with these people. I feel mental agony and frustrated. They are simply eating my hard earned money without giving proper service.
Tata Indicom Broadband Internet — internet problem
Respected sirI kishor khollam owner of Hari om Enterprises we have two connections
bill pay annual nearly rs 10,0000/- but service is not good but companies local worker is not support
I am kidney transplant patient cannot run or every time go to complaints or search for engineers.Its my healthy request you to check our complains details and take action
my address is sr.no.124/2/1 jadhav vasti kalas vishrantwadi pune-15
mobile is [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
1372
Pending
0
Resolved
824
+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
View all Tata Indicom contact information
TATA Indicom Broadband Service — Plan Issue
Dear Sir,I have applied for 199 postpaid plan. In this plan they agreed to offer speed of 256 kbps with ullimited download betwwen 8:00PM - 8:00 Am . I had waited for 1 month to get this plan.
They had changed my plan to 199 with download @40 piase /MB without informing me .When I cantacted they said I got connection after the offer period ended. Now What should I do?