Tata Indicom Broadband — Frequent breakdown in service

Address:Mumbai Suburban, Maharashtra

Sir
We have been having very poor service for our internet connection.
My user id is [protected]@vsnl.net.
In the last year it was malfunctioning for over 50 times.
And it takes a week for them to rectify and restore the internet.
Now also it is dead.
I have lodged atleast 100 complaints in last one year itself
Inspite of repeated complaints Tata Indicom is doing nothing.

Please help
P.S.GHAI
[protected]
Ghai VillA
NS Rd 1
JVPDS
MUMBAI 400056
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Tataindicom Broadband Connection — Breakdown of service

My broadband connection was disrupted on 29th July 2009 and I lodged a complaint with their customer care center over phone. After repeated followups they suggested that they will give me wireless connection since they are unable to restore the wired connection, to which I agreed. During first week of October two representatives from tataindicom visited my house to give connection but they returned without giving the connection. Thereafter no information from them. By now the breakdown in service has been more than three months. I would like the company refund me the balance amount of subscription.
its better to change isp. tata indicom broadband customers only say that they going to fix it as soon as possible, but "asap" takes too much time...this is worst service i have ever seen. even supervisor cant fullfill their promise as i experienced...my net was stopped due to technical problem for 1 week and customer care didnt know the problem !!! true...so better to change isp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Indicom
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1372
    Pending
    0
    Resolved
    824
    Tata Indicom Phone
    +91 22 6667 1414
    Tata Indicom Address
    D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
    View all Tata Indicom contact information