[Resolved] Tata Indicom — About the bill of my postpaid plan

[Resolved] Tata Indicom — About the bill of my postpaid plan

R Ramlalyadav Minchala from Pune, Maharashtra

Hai, This is M.Ramlal Yadav bearing the Tata no [protected]. According to my Postpaid connection i am in 'Cmo New Tata Platinum Plan '. As said by your Executive Mr.HABIB ([protected]) from the monthly rental of Rs 350/- i will be charged 50ps per call from starting i.e, with 350Rs i can talk upto 700 minutes. But i have been charged Rs1/- from starting upto 350 minutes i.e, i can use only 350 minutes for 350Rs. There after i had been charged 50ps after first 350 minutes. Without knowing this i already paid bills for two months which lead to an extra payment of 350/- i.e, 175/- each month. So, Please rectify this and allow us to use your services uninterruptedly. Thanking You M.Ramlal Yadav Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

tanwarjk

from Thiruvananthapuram, Kerala

TATA Indicom — Bill Plan

Dear Sir,
I am customer of TATA INDICOM in cochin kerala and recently i wanted to change my plan, so i went to the Tata Indicom Value center at Kadavanthara, Cochin. The executive who attanded me there, handed me over a bill plan detail print out and explained to me the Homenet 275 Plan, as per him the plan comes with 2000min free STD and Local calls and after that will be charged 0.50 Rs/Min.He wrote the same thing on the bill plan details he printed for me.Now, when my bill for the month Jun was generated, i got to know that there are no free STD/Local min in this plan and all calls are charged, to generate a bill of Rs 1977. I went to the Tata Indicom office, along with the bill plan details he gave me and asked the same person about it. He was confused and asked his superior, after that he informed me that thers was a mistake and all call are charged 0.50 Rs.I want a justification and correction on this. I am not paying the bill amount. Its cheating, these people informed me something else and after that charging me heavily.what should i do now??

Regards,
Jatin