[Resolved]  Tata Indicom — ILL TREATMENT BY GURUNANAK COMMUNICATIONS, BAHADURGARH

Myself Rajesh Kumar, is having a TATA Indicom post paid mobile connection since Sep'2008. At the time of connection purchase, all the relavant documents were submitted to the channel partner of Tata Indicom in bahadurgarh i.e. "GURUNANAK COMMUNICATION". After that I had to collect my very first bill from "G.C" personally becuase I received a call from TATA on my altenate number regarding my absence from the billing address. Then, after bill receipt, I came to know that their was an typographical error by the person who made entries as he eneterd H.No. 206 instead of 209. On the spot, I personally asked "G.C" to correct this mistake, but in vein. The same problem appeared again & this time our outgoings were barred by TATA because of non-payment on time. Again we requested "G.C" representatives to look into the matter seriously, but all in vein. The all things remained same for the next 4 months & every time TATA Indicom was barring our outgoings & we were requesting "G.C" to put the things in corrected manner. Moreover, we had to collect our bill personally from "G.C". Well, the next thing was that, we shifted to the other house in the same area in April'2009 & again we submitted the new address proof to "G.C" by hand & also one scanned copy of the same was sent to them by e-mail requesting for address change, but the things are still as it is. Even with my regular e-mails & follow up with "gurunanak communications", every thing is unturned except a increased level of mental torture to us day by day. Our H.No. is still 206 & every time, our outgoings are getting barred & every time TATA INDICOM is charging late fees from us. Really, now, we have tired of all this. Sometimes, we are feeling that, if this is is the customer service level of such a big player like TATA, then what we can expect from others in INDIA. By getting such ill-treatments in 21st century, it seems that we are living in 1960's INDIA. Well, now, I have no hope left from TATA INDICOM, as the same request was also submitted online under reference #[protected] dated 20.06.09, but till date, I have not received either any e-mail or call from TATA INDICOM customer services. Presently, the "GURUNANAK COMMUNICATIONS" has stopped to pick our phone calls & even they are not replying my e-mails properly. The phone number of GURUNANAK COMMUNICATIONS are [protected] & [protected]. I request every person, who reads this bad experience of mine, to call "G.C" atleast once & to say "GET TRAININGS SOON"...Thanks.(Rajesh Kumar - [protected])