[Resolved]  Tata Indicom — unnecessary subscriptions to caller tunes

my name is sumit arora staying in delhi, i have an tata indicom connection [protected]. today, 15th aug.2009, saturday, i called to a tata indicom no. [protected] at around 10.50 am, and caller tune of that number has been automaticaly copied to my number without even touching to "*" button. i have called customer care(12524) and request them to lodge a complaint about this and reverse the caller tune charges they deducted from my account, but they refused to do so, and said it could be technical fault but amount once deducted will not be paid back, then i request them to transfer my call to any senior official. then the customer care executive told me to wait on the line as he transfring my call to his senior, but after 5 mins the call was disconnected and i called them again so many times the call connects every time but the customer care option is not working.
this is to request you that please take a appropriate action in this case as soon as possible.
thanking you,
yours faithfully
sumit arora