[Resolved]  Tata Indicom — TATA Indicom is a scam!

I wish to have a prepaid connection for TATA INDICOM. Instrument is available with me.

This complaint I raised on Mon, 20 Nov 2006 02:02:09 -0800 (PST) with the customer care and high-level officials of VSNL but nothing happened.



Bloody [censored] SUPPORT OF Tata Indicom’s (Tata Walky) INTERNET SERVICE.

I used the Internet of Tata Indicoms internet connection at my home for few months.
I am not satisfied with your service. Because while browsing company websites it was flooding the errors and it affected my system and it got crashed. I informed several times to customer care support center. Before crashing my PC i called to customer care for rectifying the problem but told me that one of our engineer come to your place and rectify the problem but no once came to my house and at last my system got damaged. For repairing my PC I paid Rs. 1000 for repairing my PC. So since then I am not using the INTERNET at my home and also i called to the customer care for DISCONNECTION and taking back of their equipment.

As of now no one came to my house and nothing done. I am still getting the Bills for not USING the internet service and instrument is lying in my house since 2 months. This is the my last complaint, if you people don’t take necessary action I will throw away your instrument and I will go to Consumer Court for raising the complaint against the company. If my problem is didn’t get solved early I will be reporting to Blogs to publish about this.

One more unbelievable matter is while taking the connection the TATA Indicoms sales guy explained me the Tariff plans. In that I finalized the WS – Millennium Edition 1 plan. Why I selected this plan means it is a MONEY BACK scheme and I will get back my deposit while disconnection. Sales representative was told me that you will be getting the discounts of Rs. 150 calls free usage this will be deducted by the deposit by every month.
I trusted him and paid the amount of Rs. 1989 (~ Rs.2000). I am not getting what the plan is exactly and what the tariff plan committed by the sales guy. Whom to trust…. I don’t want to continue the Service at all…

The sales guys contact number is given below:

Gowda : [protected]
Deepa : [protected]

I went to the Yelahanka Tata Indicoms center several times but they told me that you need to contact Richmond Circle tata indicoms office. Even I went to the Richmond office and I spend 2-3 days for rectifying my problem but nothing happen. The Richmond office telephone number I have is 66689707. They guy sitting in the Desk was called to the sales guy at that time and it went to some one else and he told that Gowda is no more staying in the Tata Indicom office.

But now the big problem is Customer care people are saying that money will not be refunded because the concept is not paying the money back but you can make use of this by using the connection for one full year. How I can do that job….I need REFUND,,, if not refunded also no problem but I don’t want to receive any more Bills in Future.

Please take back your equipment ASAP. I will not be responsible if you are do this as early as possible.



What the people of customer care people doing the HELL work… not responding properly. Even now I don’t have any service at my home including customer care support.



Murari
Tephone no: 65669946
account no:[protected]

my tata indicom mobile no [protected] is been out of service since 21 april 2008 time 8 pm.
whenever i dial any no i get tghe messsgae "out of covrage area"
i am very troubled.plz get the service on as ur earliest