I had taken Tata indicom photon plus connection on 8 jun 2009 thinking to be associated with a good company only to realise my forthcoming nightmares.My plan was of 950 rs. rental where i get 2 GB in day and 10GB in night.In july i was charged with a whopping bill of 12623 whereby i filed a complaint with Tata Indicom customer care department.my connection was consequently terminated.The customer care used to ask for five days permission after every 5 days and it was after 10-15 days that they said that they will escalate my problem to their nodal office.I was provided with details that were fudged and i complained them about it ,whereby my bill was adjusted somehow after 45 days,and also i was charged 100 rs extra for late charge deposit for no fault of mineand also not provided the correct details by the nodal office saying that they cant provide me it.THE problem is that i am facing the same problem again in the month of september where my bill is showing an amount of Rs. 2093 and my usage is <5GB in cumulative.The thing is that I use my connection after (11 P.M.) and due to some problem in their server it shows usage before 11 P.M. and the TATA INDICOM people are overcharging me for this.I hence request the consumer forum to look into the matter and bring redressal to it .and stop Tata indicom people to stop acting like Extortion agents and act as a responsible company.Below is an image attached of my internet usage meter which has one more mistake of showing data in "Bytes" and is an example of the lax attitude of Tata Indicom Was this information helpful? |
My Name is HITESH GUPTA address is 1/85 Kala Kuan Housing Board, Alwar (Rajasthan). and i have one farm witch is Name is Reg. MAMASHREE NAMKEEN BHANDAR.
Some Reason my Bill cannot paid Due To My accident in[protected] after 2 months in coma. and break my fimer. and received my Bill throw in E-mail. and i forget my ID password. Now i am So Thing all right. not yet compelety.
So I have no details for my bill
Please sent my Bill detaill for[protected] to[protected]
Thanks & Regards
Hitesh Kumar Gupta
[protected]