[Resolved]  Tata Indicom — TATA 2 TATA FREE SCHEME

We renewed our Tata to Tata Free calls scheme in December 2007 by paying Rs.2,008/- in which T2T was free for next 2008 days i.e. till 2013, We were supposed to pay no monthly charges and all our T2T calls were free unlimited.

Once the scheme (product) has been purchased by a consumer, the service provider is liable to honour his commitment as per the promised scheme.

But Tata Indicom is unconcerned with the customer's rights.

They cancelled the scheme without taking any prior consent from the customer.

They started charging my calls from Dec-2008, just after one year of the purchase.

And even after several complaints to the cust.care, no proper reason has been given as to why the scheme was changed without our prior consent. They did not also offer any refund of Rs.2,008/-

Tata Indicom is again requested to re-install the scheme, as promised, to all the customers who had purchased the scheme, refund the wrongly charged amount.

Has anybody taken up the matter with the cunsumer court !!? If yes, please update me about its result.

My Mob. No.:[protected].
Name: Rajeev kishore
City : Faridabad (N.Delhi)

All the effected customers should join together to fight this illegal practice by Tata Indicom.