[Resolved]  Tata Indicom — Wrong information by the customer care executive about T2T Free 2008

To,

The Manager
Tata Tele Services,
New Delhi.

Respected Sir,

I beg to state that I Dr. Afroz Khan S/O Mr. Firoz Khan R/O 1988 Basti Dada Peer, Turkman Gate. Delhi-110006, Mobile no. [protected]. I am bonafide customer of Tata Phone and I avail this service Free T2T from last 13 Jan2006 to 12 Jan2008. But I ask and querry about recharge scheme on mobile to customer care and the customer care executive told me that if your card is in the scheme of T2T then your scheme will be continue If you recharge befor 15 Jan. 2008. I recharge with (easy recharge coupons)I rechaged on 12 Jan. 2008 he told me that you will get 2008 days validity and he told me many times this things to me, now I recharged my mobile Rs. 2008 When I make a call on tata number i found that I lost 1 Rupess into my total balance. That time i shocked that customer care executive told me something and now it happen something. After I went to the C.P N-10, I logged written complaint there they provide me SR#[protected] And after few days i went there about my querry he told me you should go TVH New Friend Colony and he told me that i have sent your complaint to the chandigarh and with 48 hour your querry will be solve SR# 07281611Dated: 28/01/2008 but after 5-10 min. I receive a call from Tata Indicom the number is 64532364 and the time is 5:08 and date is 28/01/2008. they told me that on the phone we are not providing this type of scheme. And he hang up the phone in rude behavior. Afer that i went to the C.P on 31/01/2008. and he also give me SR#[protected].he told me that you can complaint to the manager and he is only the person who will short out your problem. Would you please let me know what happen to Tata or Tata Service. We are using Tata Service I thing so this is our fault. So Please Short out my problem. I want T2T free again. Please do the need full same.

Your Faithfully
Dr.Afroz Khan
Contact No:
[protected]
[protected]