Sir,
I t recieved notice from Tata Indicom dated February 20, 2006 for Rs 500.
In response to the above I have to state the folloeing.
I had applied for disconnecting my telepone # 55994673 in the month of Nov 2005 and the collection centre at Thane had given me the disconnection request # as 22275956.
A week later I was contacted on phone by their customer care for reasons for wanting disconnection.I confirmed that I wish to disonnect.
Their representative one Mr S Ahirve(/) called on me on 16th Dec 2005.I showed him my current bill at that time # 13986171 dt 19th Nov 2005 for an amount of RsRs 1537.
He looked at it and asked me to make a cheque of Rs 1037/ which I presented to him and he issued me a reciept.
He asked me to ignore any further correspondence as it will take time for the payment details to enter into your computer.
When I offered to return my instrument supplied by Hughes Telecom he said that it belongs to me and that he will not take it.
I cannot understand why he asked me to make a cheque for Rs 1037 instead of Rs 1537 which was the bill amount in the last bill. Later started annoying correspondence like reminders and legal notices were sent to me. They could verify their records to note that I have always been promptly paying bills for the last so many years.
I presumed that my initial deposit of Rs 500/ made when the phone was installed was adjusted s (first bill dated 19th July 2002.)
He gave a me reciept # TTML/DEC -05/09909 dated 16th Dec 2005. for an SBI Chembur Branch cheque # 420035 dated 16th Dec 2005.
I wrote to the customer care asking clarification of the balnce of Rs 5oo claimeed by them. But I only got three austomated replies that they will soon get in touch with me,
There was no further correspondence till today afternoon when I got a letter dated 30th Jan 2010 asking me to pay balance of Rs 5oo by 12th Feb or face legal action.
.
Parameshwaran Iyer
Was this information helpful?
To get ready for further action, I searched and located all old records and found that
a) the advance of Rs 500 paid was adjusted in the bill
b) the representative had obviously made a mistake in asking me to pay Rs 500 less than the bill amount of Rs 1547 assuming that the deposit had not been adjusted.
c) I too had not properly checked the statement before responding.
d) I have today paid the amountof Rs 500 which is due to Tata Indicom and sent a mail to them expressing my deep regret for accusing them of harassment.
The matter is now closed and I hereby withdraw the complaint registered in this forum
Parameshwaaran Iyer