Tata Indicom — Payment of Tata photon Bill

Address:Pune, Maharashtra

Tata Photon number: [protected] Account number:[protected]

This is regarding the payment of my Tata Photon internet bill. I paid my Tata photon Internet bill 3 months back just before disconnection of my Tata connection. I am still sent repeated emails with payment reminders. I also sent proof of the bill payment to "[protected]@tatadocomo.com. Despite sending them proof of this bill payment(Bank transfer details), I was sent a legal notice for outstanding bill payment.

I tried contacting the team repeatedly via docket numbers[protected] and[protected], but there all they do is create a new docket number and close the old docket number to buy time.

I am extremely frustrated with this shabby customer treatment by Tata Indicom. Please take due action to resolve this asap.

Thanks.

Regards, Rishi
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
I have placed this complaint 4 times before and each time I have been given a different docket number. No further action is taken by any Tata representative. And to top this you send me a litigation notice! This is absolutely pathetic customer service by Tata Docomo!!
Dear Rishi,

As per our records we found that there is no wrong billing and you are charged as per the usage and we havent received any bill since from 09-FEB-12. Hence, kindly request the you to clear the outstanding amount.


Thanks and Regards,
Customer Care
Tata DOCOMO.

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